Engineer II - RPA

Job description

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance. Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services. We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission. HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation. Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise. Department Overview The Robotic Process Automation (RPA) Engineering team maintains the process automation tools, develops/implements new automations and resolves requests/issues raised by the business for existing automations. Job Description The RPA Engineer will be responsible for designing, developing, maintaining, and enhancing solutions built on Microsoft 365, SharePoint and the Power Platform (Power Apps, Power Automate, Power BI, and Dataverse) to streamline business operations and improve user experience. The role also includes delivering AI-enabled and agentic automation capabilities—leveraging tools such as Copilot, and orchestration patterns that allow workflows to reason, route, and act with human-in-the-loop controls. This position requires strong technical expertise in SharePoint architecture and adoption, Power Platform development and governance, integration with APIs, and various data sources. The Engineer will have the ability to analyze and resolve issues in a fast-paced environment while ensuring security, compliance, and responsible AI practices are optimal. Key Responsibilities Develop new automations and enhance existing ones based on stakeholder requirements Troubleshoot and resolve issues logged by users in a timely and effective manner Participate in ideation, planning, testing, and rollout phases of automation projects Create and maintain comprehensive documentation for solutions and processes Test new automation features and provide constructive feedback Collaborate with cross-functional teams to identify automation opportunities and assess feasibility Evaluate and implement AI tools that complement RPA solutions; design and integrate AI capabilities into automation workflows, including Intelligent document processing (IDP) and Natural language processing (NLP) Required Qualifications Four-year degree in Computer Science, Information Systems, or related field (or equivalent experience) Minimum 5 years of experience delivering automation using the Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Dataverse Strong programming skills in Python and/or .NET (C#) Hands-on experience with Microsoft 365 and SharePoint Online (information architecture, permissions, sites/lists/libraries) and familiarity with governance and customization (e.g., SPFx) Understanding of version control systems like GitHub or Code Build Working in teams who value unit and acceptance testing, familiarity with test automation tools and frameworks Excellent analytical and problem-solving skills Experience considered as an advantage Experience with AI/ML frameworks and libraries (e.g. using Copilot Studio, Azure OpenAI Service, or equivalent) Experience with OCR and IDP platforms (e.g., using Azure AI Document Intelligence (Form Recognizer), UiPath Document Understanding, Amazon Textract)