Engineer III - AI Powered SRE (UK Shift Timing)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: CrowdStrike is looking to hire an Engineer III to the TechOps SRE team with a focus on AI agent development and intelligent automation. We're looking for a technically curious, hands-on engineer who is eager to eliminate operational toil through the development and deployment of AI-driven automation systems. In this role, you will contribute to building intelligent agents capable of reasoning, decision-making, and self-healing across our large-scale, mission-critical distributed infrastructure, working alongside senior engineers and architects to grow your impact over time. If you're excited about the intersection of AI and infrastructure and want to build the next generation of autonomous operations tooling, let's talk. What You'll Do: Contribute to the design and development of AI agents that autonomously detect, diagnose, and remediate operational issues across bare metal servers and virtual machines, helping reduce repetitive human toil Identify and help eliminate TOIL by documenting manual operational workflows and contributing to intelligent, event-driven automation pipelines powered by LLMs and agentic frameworks (e.g., LangChain, AutoGen, CrewAI, or custom-built solutions) Build and maintain agentic workflows that integrate with monitoring and telemetry stacks (ELK, Prometheus, Grafana) to support anomaly detection, incident analysis, and incident response Support AI-assisted incident response systems by contributing to tooling that correlates signals across distributed systems and generates remediation recommendations Support operational aspects of our platform including Availability, Latency, Throughput, Monitoring, and Issue Response, with a focus on automating routine tasks Assist in instrumenting and evaluating agent performance, helping establish feedback loops that improve agent accuracy and reliability over time Participate in incident analysis for operational events, leveraging AI tooling to help accelerate resolution and contribute to post-incident reviews Collaborate with a globally distributed team of engineers to learn best practices, contribute to shared automation solutions, and grow your technical expertise Gather and analyze metrics from operating systems and applications to help feed AI models and agents with high-quality signals for performance tuning and predictive operations Write and maintain technical documentation for automation systems, agent workflows, and operational runbooks What You'll Need: Bachelor's degree and/or equivalent experience in Computer Science, Engineering, or a related field 5+ years of experience in software engineering, with exposure to systems and infrastructure concepts 5+ years of hands-on experience in one or more of: Python, Go, Java, C++, with Python strongly preferred for AI/ML and agent development Foundational experience or strong interest in building AI agents or LLM-powered automation, including prompt engineering, tool/function calling, and retrieval-augmented generation (RAG) Familiarity with agentic frameworks such as LangChain, LlamaIndex, AutoGen, CrewAI, or equivalent Exposure to integrating automation with operational tooling such as ticketing systems, monitoring platforms, or CI/CD pipelines Working knowledge of Linux engineering and administration Familiarity with infrastructure technologies such as Linux, VMware, Docker, Kubernetes, or related platforms Familiarity with modern monitoring and telemetry stacks such as ELK, Prometheus, or Grafana Familiarity with configuration management tools such as Puppet, Chef, Ansible, or equivalent Solid understanding of software engineering fundamentals and a desire to learn distributed systems concepts Solid understanding of Kubernetes Strong analytical and problem-solving skills with a sense of ownership and curiosity Ability to communicate clearly and collaborate effectively in a diverse, globally distributed, team-focused environment Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Bonus Points: Experience with MLOps or AI observability tooling (e.g., LangSmith, Weights & Biases, Arize) Prior exposure to SRE, Platform Engineering, or DevOps practices and workflows Experience contributing to self-healing infrastructure or autonomous remediation projects Contributions to open-source AI or SRE tooling Why This Role: Operational toil is the enemy of innovation. In this role, you'll have the opportunity to grow alongside a team that is fundamentally changing how SRE operates at CrowdStrike, replacing manual, repetitive work with intelligent systems that learn, adapt, and act. You'll be at the intersection of AI and infrastructure at one of the most impactful cybersecurity companies in the world, with senior engineers and architects invested in your development. CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. #LI-SM2 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. 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