Engineer III, Regional Engineering Nordic

Job description

We have an exciting opportunity for an Mechanical Engineer to join our Regional Engineering team supporting the Nordic region. Reporting to the Technical Manager, you will be responsible for providing day-to-day technical support and application engineering expertise across a portfolio of products, working closely with Sales, Service and Customer Operations teams. You will play a key role in helping customers solve technical challenges, identify the right solutions for their applications and deliver outstanding engineering support throughout the customer lifecycle. This position offers the opportunity to work with a broad range of customers and technologies while contributing to product selection, troubleshooting, technical proposal development and engineering projects across the region. The successful candidate will be a technically capable and commercially minded engineer who enjoys collaborating with customers and cross-functional teams to deliver practical solutions and exceptional service. Duties & Responsibilities (not limited to) Provide technical support, application engineering expertise and technical proposals across Wet Seals, Wet Seal Systems, Couplings and Filtration products. Support Sales and Service teams with technical sales activities, customer presentations and solution development. Investigate technical issues, perform root cause analysis and develop recommendations to resolve customer challenges. Deliver engineering support and applications to Service and Customer Operations teams across the assigned region. Support customers through site visits, technical discussions and implementation activities where required. Collaborate with the Training and Enablement team to deliver technical training for customers and employees. Support product selection activities and provide engineering guidance for Safematic products globally. Work closely with commercial, service, operations and engineering teams to ensure customer requirements are met. Contribute to engineering projects and application requests, ensuring delivery within agreed timelines. Participate in technical reviews, project meetings and customer-facing engineering discussions. Degree qualified Engineer (BEng, MEng or equivalent). Strong understanding of engineering principles and application engineering methodologies. Experience supporting customers through technical troubleshooting and solution development. Commercial awareness with the ability to balance technical requirements and business objectives. Proficiency with engineering and design software, including CAD and engineering simulation tools such as FEA and CFD. Strong Microsoft Office skills. Excellent analytical and problem-solving capabilities. Ability to manage multiple priorities and deliver results in a fast-paced environment. Strong communication and stakeholder management skills. Self-motivated, proactive and capable of working independently. Demonstrates ownership, accountability and a continuous improvement mindset. English language and preferably at least one of the Nordic languages What Success Looks Like Delivery of application engineering and project requests within agreed timescales. Provision of high-quality technical support that meets customer and business expectations. Effective collaboration with internal stakeholders and customers across the region. Identification and implementation of practical engineering solutions that add value to customers and the business. Consistent contribution to regional engineering objectives and customer satisfaction. With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. Join us for a great career with competitive compensation and benefits, while helping engineer a better future. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( Careers - Smiths Group plc ) John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.