Engineer - Infrastructure Application Services (IAS)

POSITION SUMMARY: The Engineer- IAS (Infrastructure Application Services) is a technical role responsible for the design, implementation, support, and optimization of enterprise server and application infrastructure. This position ensures stability, scalability, and performance of application platforms across on-premises and cloud environments. The role serves as a technical engineer within the IAS team, driving best practices, mentoring junior engineers, and collaborating across IT and business units. KEY RESPONSIBILITIES Infrastructure & Application Engineering Design, implement, and maintain infrastructure supporting enterprise applications, including middleware, application servers, and integration platforms. Lead complex system deployments, upgrades, and migrations (on-premises, hybrid, and cloud environments) Ensure high availability, resiliency, and performance of critical application environments. Conduct capacity planning, performance tuning, and system optimization initiatives. Operational Support & Reliability Provide Tier 3 escalation support for production issues and outages. Perform root cause analysis and implement corrective/preventive actions. Develop and maintain monitoring, alerting, and incident response processes. Participate in on-call rotation for critical systems support. Security & Compliance Ensure infrastructure adheres to enterprise security standards and compliance requirements. Participate in vulnerability remediation, patching, and risk mitigation efforts. Collaborate with cybersecurity teams to implement secure architecture designs. Collaboration & Leadership Serve as a technical advisor to application teams, architects, and stakeholders. Mentor and provide guidance to Systems Engineers I and II or Associate Partner with cross-functional teams (network, storage, cloud, database, development) Document architecture, processes, and operational procedures. EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: ​Bachelor's Degree​ in Computer Science, Information Technology, Engineering, or equivalent experience. 5–8+ years of experience in systems engineering, infrastructure, or application platform support Strong experience with enterprise application platforms (M365, SCCM, Azure) Experience with Windows Server Proficiency in virtualization and cloud platforms Experience with scripting/automation tools (PowerShell, etc) Solid understanding of networking fundamentals (DNS, DHCP, AD, etc) Experience supporting mission-critical, highly available systems. KNOWLEDGE, SKILLS, AND ABILITY: Key Competencies Advanced troubleshooting and problem-solving skills Strong written and verbal communication Ability to manage multiple priorities in a fast-paced environment. Scope & Impact Works independently on complex engineering tasks and initiatives Influences infrastructure standards, architecture, and best practices Plays a critical role in ensuring uptime and performance of business-critical applications. Acts as an escalation point and subject matter expert within IAS Strategic thinking with attention to technical detail Leadership and mentoring capabilities TRAVEL REQUIREMENTS: n/a PHYSICAL REQUIREMENTS: Regularly completes computer work and sits. Occasionally walks and stands. Seldomly or never lifts up to 50lbs. INDEPENDENT JUDGEMENT : Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at . Bass Pro Shops