Engineer - Warranty Analysis

Job description

Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That’s what we’re passionate about at Magna Electronics, and we do it by creating world-class Electronic systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex Electronic systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Electronics. Job Responsibilities: This role is not eligible for visa sponsorship. Candidates must have current and ongoing authorization to work in the United States As a Warranty Analysis Engineer, you will lead comprehensive, root cause investigations for field-returned components. You will evaluate part behavior through bench testing and board level investigations to identify failure modes, working directly with hardware and software teams for support. This role is part of the Radar Regional Divisional Warranty Center, located in Lowell, Massachusetts, and reports directly to the Radar Hardware Manager. You will collaborate closely with local hardware and software engineers to drive accurate diagnostics and support continuous product improvement, while additionally working with local quality engineers to support timely customer reporting and 8Ds. Your Responsibilities Perform root cause analysis by testing at bench and board level, understanding and verifying the reported customer behavior, and identifying potential causes from our product to trigger it. Product level performance testing and/or diagnostics as well as low level board testing Component debug and swaps (QFNs, BGAs, etc..) Mechanical evaluations such as water leak testing and weld integrity Follow up with hardware and software teams once a root cause is identified to support product improvements Report analysis steps on warranty management tool. Collaborate with Quality Engineers to ensure 8D documentation and timely customer responses throughout investigation Who we are looking for Education Bachelor of Science in Engineering or above Experience Minimum of 5 years of experience in automotive electronics warranty analysis or related field with knowledge of North American, European, or Asian OEM warranty processes, systems, and tools. Demonstrated experience applying structured problem-solving methodologies to complex automotive electronic systems. Hands-on experience with test equipment such as oscilloscopes, multimeters, CAN tools, or data acquisition systems. Experience with soldering and IC swapping Experience or certifications in IPC-7711/21 and IPC-A-610 Experience working in a cross-functional environment with hardware, software, and product engineering teams. Experience documenting findings and tracking investigations within issue management systems. Strong track record of identifying and reducing NTF conditions through systematic investigation and continuous improvement efforts. Personal Requirements Exhibits initiative, personal accountability, and a collaborative mindset, consistently delivering high-quality results in a team-oriented environment. Able to work effectively in a global environment. Able to represent technical topics internally and externally. Able to work independently with little to no supervision. Your preferred qualifications Experience with scripting and lab tool automation Cross functional experience in manufacturing or R&D (Product Engineering areas), including systems testing Knowledge of radar systems and radar testing methods LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor in compliance with federal and state laws. HEALTH AND SAFETY Health and Safety is part of our daily lives for our employees and managers and is always a priority in our decisions. We believe that through our everyday behavior we deliver on our commitment to providing a safe and healthy work environment. Company policy: It is the policy of this company to ensure a safe, healthful workplace for all its employees. Injury and illness losses from incidents are costly and preventable. This company will employ an effective accident and illness prevention program that involves all its employees in the effort to eliminate workplace hazards. Management: Management is accountable for preventing workplace incidents, injuries and illnesses. Management will provide top-level support of safety program initiatives. Management will consider all employee suggestions for achieving a safer, healthier workplace. Management also will keep informed about workplace safety and health hazards, and it will regularly review the company safety and health program. Supervision: Supervisors are responsible for supervising and training workers in safe work practices. Supervisors must enforce company safety rules and work to eliminate hazardous conditions. Supervisors shall lead safety efforts by example. Safety Committee: The safety committee includes employer and employee representatives who are responsible for recommending safety and health improvements in the workplace. The committee is also responsible for identifying hazards and unsafe work practices, removing obstacles to incident prevention and helping the company evaluate the accident and illness prevention program. Employees : All employees are expected and encouraged to participate in safety and health program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Electronics