Engineering Excellence Intern

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The Engineering Excellence Intern will work closely with cross-functional team members such as engineering managers, engineering analysts and data engineers to support the Engineering Excellence team. The focus will be on software engineering best practices, training, goals and metrics. This role is designed for students or recent graduates eager to gain hands-on experience in a software engineering environment, specifically how the engineering teams operate. The intern will contribute to real projects, learn industry best practices, and develop skills in problem-solving, collaboration, and communication within a dynamic, mission-driven environment. Core Competencies Valuing Differences: Works effectively with individuals of diverse backgrounds and perspectives; seeks out and values unique ideas. Collaboration: Partners with others to achieve team goals; focuses on collective success. Accountability: Takes responsibility for assigned tasks and follows through on commitments. Time Management: Manages time and resources efficiently to meet deadlines. Developing Trust: Acts with integrity and respect; supports others and builds confidence. Initiative: Proactively seeks opportunities to contribute and learn. Essential Responsibilities Analyze and document processes, as well as identifying opportunities for improvement or automation. Assist in gathering and documenting requirements for new or revised metrics. Contribute to the development and testing of new or revised metrics. Prepare and present training materials for new or revised metrics. Validate existing metrics each week to ensure accuracy. Analyze data sets to identify trends, anomalies and issues, and recommend solutions. Participate in meetings with engineering leaders regarding reports and metric values. Participate in training sessions, workshops, and networking events as part of the internship program. Qualifications Enrolled in an accredited Bachelor’s or Master’s program (preferred fields: Business, Computer Science, Engineering, Mathematics or related). Overall GPA of 3.5 with GPA of 3.7 preferred in major. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with data analysis tools (e.g., SQL, Python, or R) is a plus. Interested in healthcare technology and process improvement Ability to work independently and as part of a team Eastern or central time zone preference to align with availability of the team No prior experience required; curiosity and willingness to learn are essential Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. Program Benefits Mentorship from experienced software engineers, data engineers and analysts. Exposure to the full product development lifecycle in a leading healthcare technology organization. Opportunity to contribute to meaningful projects impacting software engineering. Professional development workshops and networking opportunities. Potential for academic credit (subject to university approval). This position pays $25/hr. Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact . This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble