Engineering Manager

Job description

### **The Joblogic Story** Established in 1998, **Joblogic** is the UK’s #1 **Field Service Management** (FSM) software platform. We are a global business with offices in the **UK**, **Pakistan**, and **Vietnam**. Since our management buy-out in 2013, we have grown from **~£500K** ARR to **~£35M+** ARR and expanded our team from 11 to 500+ people. Recently, we secured a strategic growth investment from **Vista Equity Partners** — a global technology investor specialising in enterprise software. This investment includes over **£100** million in new primary capital and will fuel our next phase of growth by accelerating our **AI-first roadmap**, expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond. With **Vista’s** backing, we’re transforming from a successful UK business into a global scaling SaaS rocket ship, and we’d love for you to join us on our journey to **£100M** ARR across international markets. **Joblogic** provides software to service contractors who install and maintain the built environment. Our platform helps businesses streamline operations, improve profitability, ensure compliance, and achieve rapid growth. With over **100,000** users across industries including HVAC, plumbing, electrical maintenance, facilities management, and building fabric maintenance, we are entering a new era of intelligent automation, predictive maintenance, and data-driven decision-making for service firms. **🌟 ABOUT THE ROLE****:** As **Joblogic** is evolving into the first truly Agentic AI-driven FSM platform, our Vietnam team looking for an **Engineering Manager** who’s passionate about building systems that scale, who can bring structure to agility, and who’s excited by the kind of **technological innovation and operational excellence that powers the AI-driven world**. 💡**Ideal candidate** for this role: ✅ Has deep technical expertise ✅ Enjoys solving complex system problems ✅ Wants to lead through technical decisions, mentorship, and standards. As our **Engineering Manager** based in Ho Chi Minh City, you’ll lead the charge in ensuring our product features are delivered to market smoothly, efficiently, and with impact. **🌟 WHAT YOUR MAIN FOCUS WILL BE****:** **1. Technical Leadership & Architecture** - Own system architecture and technical direction across products - Drive design decisions with a focus on scalability, performance, and maintainability - Lead design reviews and ensure high engineering standards - Provide technical guidance and unblock teams on complex problems **2. Engineering Excellence & Delivery** - Establish and enforce best practices across development, testing, and deployment - Ensure high-quality, reliable, and scalable system delivery - Drive continuous improvement in performance, stability, and engineering processes - Partner with Product to ensure strong execution and predictable delivery **3. People Leadership & Team Performance** - Lead, coach, and develop a team of engineers and team leads - Set clear goals, expectations, and performance standards - Build a culture of ownership, accountability, and continuous learning - Support hiring and team scaling as the organization grows **4. Data-Driven Management & Reporting** - Track and analyze key engineering metrics (delivery, quality, incidents) - Use data to drive decision-making and improve team performance - Provide clear, structured updates to leadership and stakeholders **5. Cross-functional Collaboration** - Work closely with Product, Design, and Business teams to align priorities - Ensure clear communication and strong ownership across teams - Translate business needs into effective technical execution **🌟 WHAT YOU BRING****:** **✅ Educational Background:** Bachelor of Information Technology, or relevant field. ✅ **Technical Expertise (Core Requirement)** - **8+ years** in software engineering with **strong technical foundation** - Prior experience as **Engineering Manager** / **Technical Manager** - Strong knowledge of: **System design & architecture**, **Scalable backend systems**, **Database design & optimization** - Experience reviewing and guiding technical solutions (without coding) **✅ AI-First Engineering & Innovation** - Hands-on experience leveraging AI technologies (e.g., Claude, GitHub Copilot, Cursor, or equivalent AI coding assistants) to improve engineering productivity, software delivery, and technical decision-making. - Strong understanding of Large Language Models (LLMs), Prompt Engineering, and Agentic AI, with practical experience applying AI across modern software development workflows and AI-Driven Software Development Lifecycles (AIDLC). - Ability to lead AI adoption by establishing engineering best practices and enabling teams to leverage AI effectively while maintaining high standards for architecture, software quality, reliability, and security. ✅ **Leadership & Mindset** - Strong technical judgment and decision-making ability - Ability to influence engineers without micromanaging - Balance between **technical depth and strategic thinking** - Passion for building high-quality engineering teams ✅ **Communication & Stakeholder Management** - Strong communication skills in **English** - Experience working with global teams (UK is a plus) - Ability to translate business needs into technical direction ***(\*) Nice-to-have Points:*** - Experience working with **B2B SaaS products** in fast-paced, high-growth environments. - Experience leading or contributing to legacy system modernization and technical transformation initiatives. - Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP). **🌟 OUR HIRING JOURNEY:** We believe every hiring journey should be a great experience! That's why we've designed our process to be clear, efficient, and respectful of your time. Here's what you can expect at Joblogic: **✅ Step 1 | Online Assessment** *(~30 mins)* Complete a Cognitive & Personality Assessment to help us better understand your problem-solving approach, thinking style, and workplace preferences. **✅ Step 2 | Hiring Manager Review** Our Hiring Manager will review your experience. Qualified candidates will be shortlisted for the interview stage. ✅ **Step 3 | Pre-Interview Case Study Assignment*****(complete within 2 days)*** Selected candidates will receive a take-home **Case Study** to be completed within **2 days**. This assignment is designed to assess your **strategic thinking, technical leadership, AI-driven mindset, and ability to solve complex engineering and business challenges** before progressing to the final interview stage. ✅ **Step 4 | Onsite Panel Interview*****(~2 hours, conducted in English)*** Candidates who successfully pass the case study will be invited to present their solution, followed by an interactive Q&A session with our VN Engineering Management Team. This session allows us to explore your **thought process, technical leadership, system architecture decisions, engineering strategy, AI-driven practices, communication skills, problem-solving approach, and overall fit**for the role. **🌟 WHY YOU WILL LOVE WORKING AT JOBLOGIC:** - **Take Ownership. Drive Impact:** Join a fast-growing international SaaS company where you'll take ownership of product features and deliver real value to customers. - **Grow with Us:** Learn from talented teammates, embrace new challenges, and accelerate your career. - **Innovate Every Day**: Work with the latest technologies and AI-driven development practices to solve complex, meaningful problems every day. 🌟 **REMUNERATION PACKAGE AND BENEFITS:** **✅** UK-based product environment with real ownership and impact **✅** Competitive compensation package *(including 100% Gross during Probation, 13th-month salary, loyalty bonus…)* **✅** AI-first direction aligned with the AIDLC model – access to a Claude Code account and opportunities to explore and apply AI / Agentic AI across development, testing, automation, and day-to-day engineering workflows **✅** Premium healthcare & full Social Insurance coverage **✅** 15+ days of paid leave per year **✅** Enjoy one WFH day every 4 months **✅** Ongoing learning and development opportunities, supported by internal training, workshops and certification sponsorship **✅** Plus plenty of extras: company trip, team-building activities, sports clubs, special occasion gifts, and more. *If you’re excited about AI-driven innovation, enjoy solving meaningful challenges, and thrive alongside talented people in a fast-moving and customer-first environment, JOBLOGIC is the place to be!*