Engineering Manager Operations

Job description

**What You'll Do** Lead platform and infrastructure initiatives to deliver durable, scalable outcomes that support R&D IT applications and day-two operations Drive engineering management excellence, building and mentoring high-performing teams while fostering a culture of continuous improvement Establish and maintain operational discipline through incident management, SLA tracking, and service reliability improvements Manage delivery across multiple workstreams, ensuring coordinated execution and timely resolution of dependencies Oversee vendor relationships and Statement of Work (SoW) management to optimize costs and service quality Develop and maintain operational financial awareness, including budget planning, resource allocation, and cost optimization strategies Collaborate across engineering, product, and scientific teams to translate complex R&D needs into practical, scalable solutions Define and track key performance indicators (KPIs) and operational metrics to measure service delivery effectiveness and identify improvement opportunities Lead process improvement initiatives and modernization efforts to enhance system reliability and create capacity for technology migration Establish a high bar for quality, documentation standards, and thoughtful integration of AI-assisted engineering practices Communicate proactively with stakeholders, providing regular updates on operational status, risks, and strategic initiatives Manage risk and incident response protocols, ensuring rapid resolution and continuous learning from operational challenges **What You Bring** Demonstrable experience in platform and infrastructure fluency Demonstrable experience in engineering management and team leadership Demonstrable experience in operational leadership and incident/SLA management Demonstrable experience in delivery management across multiple workstreams Demonstrable experience in vendor and Statement of Work (SoW) management Demonstrable experience in operational financial awareness and budget management Demonstrable experience in operational metrics, KPI tracking, and continuous improvement initiatives Demonstrable experience in stakeholder communication and cross-functional influence across technical and non-technical audiences Demonstrable experience managing technical debt and leading modernization or migration initiatives Demonstrable experience in risk management and incident response protocols Fluent English, written and spoken **Bonus Points** Experience in agriculture, life sciences, scientific computing, or regulated enterprise environments Experience building platforms, products, or services used by multiple internal teams Experience working in distributed, international engineering organisations Experience with cloud infrastructure platforms and scalable system design Experience in organizational scaling, team development, and building high-performing engineering cultures Experience integrating AI-assisted tools and practices into engineering workflows Site Details Jealott's Hill International Research Centre UK is situated in pleasant semi-rural surroundings between Bracknell and Maidenhead and is the place of work for approximately 800 Syngenta scientists and support staff. Jealott’s Hill is one of the main global research and development sites and key activities include research into discovery of new active ingredients, new formulation technologies, product safety and technical support of our product range. What we offer Extensive benefits package including a generous pension scheme, bonus scheme, private medical & life insurance. Up to 31.5 days annual holiday. Flexible working We offer a position which contributes to valuable and impactful work in a stimulating and international environment. The opportunity to develop and apply your science within the chemical industry. The chance to work as part of a global team to address the current and future needs of the agricultural sector. Learning culture and wide range of training options. Syngenta has been ranked as a top 5 employer and number 1 in agriculture by Science Journal. Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Learn more about our D&I initiatives here: Syngenta Crop Protection is a leader in agricultural innovation, bringing breakthrough technologies and solutions that enable farmers to grow productively and sustainably. We offer a leading portfolio of crop protection solutions for plant and soil health, as well as digital solutions that transform the decision-making capabilities of farmers. Our 17,900 employees serve to advance agriculture in more than 90 countries around the world. Syngenta Crop Protection is headquartered in Basel, Switzerland, and is part of the Syngenta Group. Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet. Join us and help shape the future of agriculture.