Engineering Solutions Manager

Requisition Number: 74508 The company built on breakthroughs. ​ Join us.​ Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. ​ How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​ ​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​ ​Come break through with us. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use. Role Purpose Lead Global Programs to execute the OCS Division strategy to drive engineering solutions, proactive (preventive) quality and standard processes throughout the Value Stream and Product Life Cycle specific to customer needs Focus will be on highly strategic customers for the business. Being able to deliver to the needs and ensuring they deliver on their programs is essential to protect customer trust and future revenue. This person will develop and execute systems and processes based on manufacturing and engineering capabilities to promote prevention and risk reduction. This requires project and workstream leadership in multiple areas throughout the Fulfillment Stream to accomplish long term improvements. The Fulfillment Stream includes both insourced & outsourced (Contract Manufactured) products. Key Responsibilities Lead the Product Engineering group for assigned product lines through supervisor support and ensure strategic objectives are met. Clarify, understand, and document customer requirements, product specifications, industry requirements, and product applications. Translate design parameters into measurable product specifications and performance requirements, including CTQs, drawings, BOMs, certifications, and measurement methods. Define application use cases that impact manufacturing setup, product design, and packaging design. Partner with Technology and Engineering to build product integrity into manufacturing through preventive quality architecture. Partner with Global Supply Chain Management to ensure contract manufacturers understand requirements, manage changes effectively, and produce defect-free products. Lead rigorous root cause analysis for product integrity issues and drive global corrective and preventive actions. Assemble and lead cross-functional teams to contain suspect product, assess field exposure, implement systemic solutions, and manage change control. Use advanced problem-solving methodologies such as MEE and Kepner-Tregoe Analysis (KT) to identify causes and reduce risk. Document and communicate risks, including failure probability, customer impact, escalation plans, and recommended actions. Identify gaps between product design and technical requirements; oversee improvement implementation and execute roadmap initiatives. Respond quickly to customer and commercial requests for product changes. Manage and track product modifications by clarifying VOC, assessing fit/form/function impact, and determining feasibility. Partner with plants, Technology, and Engineering to implement changes and ensure requirements are understood and documented. Track progress and ensure teams meet timelines. Experiences/Education - Required B.S. or equivalent technical degree 7-10 years progressively responsible roles in technology, engineering, manufacturing, supply chain, and/or quality Demonstrated experience achieving significant improvements through others Project management of significant scope in complexity, investment, and impact Certified DMAIC Green Belt Knowledge or experience in Lean methodologies (Value Stream Mapping, Process Mapping, Kaizen Events, and Error-proofing) Knowledge or Experience in PQA methodologies Knowledge or Experience in New Product Introductions including Change Management Experiences/Education - Desired Certified DMAIC Black Belt Transactional (e.g. DESGN, MEE) Problem Solving experience Experience in managing cross-functional teams (e.g. Technology, Manufacturing, Division Engineering, PLM, Customer Experience, Freight Forwarder, etc.) Experience in identifying systemic issues from multiple months/years of data Experience in training others on problem solving methods Knowledge of ERP/QMS platforms (SAP, ETQ, SharePoint, Windchill) A job that shapes a life. Corning offers you the total package. Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one. Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win. As part of our commitment to your financial well-being and in addition to full Mexico statutory benefits, we offer food coupons that ease daily costs, and a structured savings fund to support your long-term financial goals. Salaried employees are eligible for comprehensive medical and dental coverage. Additionally, all employees are covered by company-sponsored life insurance, total permanent disability protection, paid time off, and have access to our Employee Assistance Program to support you and your family. Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions. Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at .