Enrollment Guide

Job description

If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding! Support and assist incoming students and parents throughout all aspects of the enrollment process, including: admissions, financial aid, housing, and enrollment in pursuing first degree and subsequent degrees. ***Positions are located on and worked from campus in Winter Park, Florida.*** Essential Duties and Responsibilities: Advise students and parents on all processes to ensure seamless experience prior to the student’s arrival at Full Sail Develop and maintain relationships and communication channels with students, parents, and all Full Sail departments involved in pursuit of degree Track all documents related to student enrollment Communicate timelines to students and parents to ensure timely starts Update database/tracking systems to reflect student’s status in enrollment process Maintain enrollment progress/status for students with defined start dates Act as liaison between incoming students, parents, and Full Sail departments Provide assistance and guidance to students and parents so the student may successfully start new degree Provide guidance on steps necessary to complete education and financial aid processing Other Responsibilities: Adhere to policies and procedures of Full Sail University Maintain strict confidentiality of company and personnel information Adhere to company attendance standards Perform other duties as assigned Remain current on Full Sail accreditation and compliance standards set forth by the ACCSC Remain current on Full Sail University’s Admissions requirements Competencies: Effective communication skills, both verbal and written Ability to work well in a team environment and maintain a positive attitude Ability to creatively solve problems Strong attention to detail Ability to thrive in fast-paced, dynamic, evolving environment Ability to work under pressure in a deadline-oriented environment Education and/or Experience: High school diploma or equivalent plus one year of administrative experience required; Bachelor degree preferred Applicant must not currently be or have been in default on student loans Computer/Equipment Skills: Proficiency in Microsoft Office Suite required Environmental Factors/Physical Demands: This position requires sitting for long periods of time at a workstation and computer. Must be able to work a flexible schedule including: one night per week, one Saturday per month, and one Sunday per month. Full Sail is an Equal Opportunity Employer.