Enterprise Account Director

Job description

Turner & Townsend are currently seeking an experienced Enterprise Account Director to join our team in Portland, OR. In this strategic leadership role, you will manage and grow our valuable athletic apparel enterprise client relationship while driving revenue expansion and ensuring exceptional customer success. The ideal candidate will combine strong sales acumen with consultative relationship-building skills, leading a team to deliver outstanding results and exceed organizational objectives. Responsibilities Develop and execute strategic account plans for the client, identifying expansion opportunities and driving revenue growth within existing accounts Lead and mentor a team of account managers and customer success professionals, providing coaching, performance feedback, and career development opportunities Build and maintain executive-level relationships with key stakeholders and decision-makers at enterprise accounts Manage the full sales cycle for complex, multi-stakeholder deals, including needs analysis, solution design, proposal development, and contract negotiation Monitor account health metrics, pipeline forecasts, and key performance indicators; prepare regular reports and presentations for senior leadership Collaborate cross-functionally with product, implementation, and support teams to ensure seamless customer onboarding and ongoing satisfaction Identify and pursue upsell and cross-sell opportunities to maximize customer lifetime value Represent the organization at industry events, conferences, and client meetings to strengthen brand presence and generate business opportunities Maintain detailed and accurate records in the customer relationship management (CRM) system and ensure compliance with all company policies and procedures Qualifications 7+ years of progressive experience in enterprise account management, strategic account management, or enterprise sales leadership Proven track record of successfully managing and growing large enterprise accounts with annual contract values exceeding $500,000 Demonstrated experience leading and developing high-performing sales or account management teams Strong negotiation and consultative selling skills with the ability to influence executive-level stakeholders Excellent communication and presentation skills, with the ability to articulate complex solutions to diverse audiences Proficiency with CRM platforms and sales enablement tools Strategic thinking and business acumen with strong analytical and problem-solving abilities Exceptional organizational and time management skills with the ability to manage multiple priorities simultaneously Results-oriented mindset with a commitment to exceeding sales targets and customer satisfaction goals Preferred: Experience in the software-as-a-service (SaaS), technology, or professional services industry Preferred: Experience with enterprise sales methodologies such as Sandler, Challenger Sale, or similar frameworks The salary range for this full-time role is $225K- $275K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at and All your information will be kept confidential according to EEO guidelines. Turner & Townsend is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Human Resources Department at 713-457-9400 or . This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects in over 108 offices in 45 countries worldwide. Our team is dynamic, innovative and client-focused. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to work on some of the most exciting projects in the world.