Enterprise Account Executive

Job description

About The Role Hello Patient is seeking an Enterprise Account Executive to accelerate new customer acquisition across healthcare organizations nationwide. You’ll own the full sales cycle end-to-end—prospecting, discovery, demos, negotiation, and close—while navigating complex stakeholder groups and building trusted relationships with operators and executive decision-makers. You’ll sell Mia, our AI-powered communication platform that automates high-volume patient conversations across phone, SMS, and chat. You’ll help prospects understand the operational and financial impact of AI automation—reducing administrative burden, improving patient experience, and capturing revenue that would otherwise be missed. This is a high-ownership role in a fast-moving, early-stage environment. You’ll partner closely with leadership to strengthen messaging, ensure a seamless customer experience, and help scale a repeatable go-to-market motion as we grow. We’re looking for a true hunter who is comfortable creating momentum, staying disciplined in a dynamic environment, and helping shape how we sell as we scale. What You'll Do OWN AND DRIVE COMPLEX SALES CYCLES - Own the full sales cycle from prospecting through close. - Lead structured discovery, tailored demos, pricing discussions, and negotiations. - Navigate multi-stakeholder buying groups across operations, finance, and executive leadership. HUNT STRATEGICALLY INTO ENTERPRISE ACCOUNTS - Build and execute outbound strategies to break into target healthcare organizations nationwide. - Develop account penetration plans for multi-location groups. - Generate pipeline through a combination of outbound, referrals, and strategic prospecting. - Move deals from pilot entry points to large-scale enterprise expansions. DRIVE REVENUE GROWTH & EXPANSION - Identify expansion opportunities within existing accounts. - Build trusted relationships that unlock long-term growth. - Manage pipeline and forecasting in HubSpot with discipline and accuracy. - Consistently exceed revenue goals in a commission-driven environment. HELP SHAPE THE GTM MOTION - Partner closely with Sales Leadership, Product, and Implementation. - Share customer feedback and competitive insights to influence positioning and roadmap. - Contribute to building repeatable sales processes as we scale. - Operate with autonomy and adaptability in an evolving startup environment. WHAT WE'RE LOOKING FOR MUST HAVE - 3+ years of full-cycle B2B SaaS closing experience. - Experience selling mid-market or enterprise deals (ideally $60K+ ACV). - Proven track record of consistently hitting or exceeding quota. - Strong hunter mentality — comfortable generating your own pipeline. - Drive accounts from initial pilot engagements to long-term, enterprise-wide expansion. - Experience navigating multi-threaded sales cycles. - High ownership, self-direction, and comfort in early-stage environments. - Strong consultative discovery and demo skills. Preferred - Experience selling into healthcare organizations. - Experience selling AI, automation, or workflow software. - Background at high-performing SaaS companies (mid-market or enterprise). - Experience selling nationally (not limited to a regional territory model). - Startup experience building sales motion from the ground up. COMPENSATION - On-Target Earnings (OTE): $250,000 – $300,000 (uncapped) - Base salary: $100,000 – $150,000 - Equity: Meaningful ownership in a fast-growing healthtech startup About Hello Patient Hello Patient is transforming healthcare communication through advanced conversational AI. Our founding team spent 3.5 years scaling Carbon Health's technology during hypergrowth, where we saw firsthand how much clinical time gets wasted on basic communication—great clinicians buried in admin work, patients stuck in phone tag. Our AI platform proactively engages patients through perfectly timed calls and texts, resolving complex interactions end-to-end—from scheduling to billing to retention. Built with security and compliance at its core, our technology integrates with existing healthcare infrastructure to deliver 24/7 patient engagement. Backed by Scale and 8VC, we're building the future of healthcare communication, one conversation at a time.