Enterprise Account Executive

Job description

About the Role Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for an Enterprise Account Executive. As an Enterprise Account Executive, you will play a pivotal role in driving the growth of Taktile’s strategic customer base, ensuring our innovative solutions empower large organizations to optimize their decision-making processes. In this role, you will be a trusted advisor to executives and senior decision-makers and build strong relationships across multiple departments to shape and influence business transformations that achieve real impact with AI. You will play a critical role in driving growth by guiding prospective and existing accounts through complex sales cycles with expertise and care. As a thought leader and credible brand ambassador, you will represent Taktile in the market and manifest our position. About You - You have extensive experience managing complex deal cycles of 9+ months by developing and executing account strategies that drive global expansion. - You are highly skilled in navigating large organizations, building alignment across senior stakeholders, and translating strategic goals into clear ROI and measurable business impact. - You can distill abstract business challenges into high-impact, executable initiatives, enabling customers to realize fast, meaningful results while advancing their long-term strategic vision. - You combine commercial acumen with a results-driven mindset, identifying value opportunities and delivering tailored propositions that accelerate strategic account expansion. - You bring extensive experience negotiating complex agreements within enterprise procurement frameworks and policies. - You know how to build deep, strategic relationships with senior customer stakeholders, including C-suite executives and Board members. - You have exceptional communication skills, with an ability to craft compelling messages that resonate with top-level stakeholders. - You’re curious and customer-centric, with a talent for understanding customers’ challenges and coordinating solution design tailored to their needs. - You’re humble and have a growth mindset, eager to continuously learn, implement new methodologies, and bring best practices into the business. - You’re collaborative and thrive in cross-functional environments, working closely with Customer Success teams. - You’re strategic and creative—always finding innovative ways to engage stakeholders and enhance the customer experience. What You'll Do - Develop and execute comprehensive account strategies to expand business with Taktile’s strategic customers in the Financial Services Industry. - Qualify and manage multi-stakeholder sales opportunities from lead to close, selling Taktile’s innovative decisioning software solution, focusing on long-term value and ROI. - Build a deep understanding of customers’ business models, decision-making processes, and technology landscapes to identify opportunities for impact and innovation. - Lead discovery sessions, solution workshops, and executive presentations that articulate Taktile’s value proposition and align solutions to customer goals. - Ensure a seamless and consultative buying experience that reflects professionalism, responsiveness, and industry expertise. - Collaborate with our Customer Success team to ensure smooth handovers and long-term customer success. - Provide customer feedback to Product, Marketing, and Leadership to influence the roadmap and go-to-market strategies. Ideal, But Not Required - Experience working in a senior consulting role. - Experience with AI Transformations or Digital Transformations - Experience selling AI or Automation solutions in regulated industries Our Offer - Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here - Make an impact and meaningfully shape an early-stage company - Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. - Receive a top-of-market equity and cash compensation package - Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. - Use the equipment of your choice including meaningful home office set-up. Our Stance - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply - We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears About Us Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com. About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)). Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records. Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.