Enterprise Tax Support Specialist

Job description

Who we are Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department. How you will contribute The Enterprise Implementation Specialist is responsible for leading the implementation of HRIS/HCM solutions for large enterprise clients. This role focuses on managing the technical and functional aspects of client onboarding, ensuring the successful configuration, deployment, and integration of enterprise-level HRIS/HCM systems. The Enterprise Implementation Specialist works closely with internal teams and client stakeholders to deliver tailored solutions that meet the client’s specific needs while ensuring alignment with industry standards and regulatory requirements. Lead and manage the implementation of HRIS/HCM solutions for enterprise clients, ensuring timely delivery of all project milestones. Collaborate with cross-functional teams (e.g., Sales, Product, Compliance, Customer Success) to configure and deliver the HRIS/HCM platform according to client specifications. Conduct needs assessments and gather detailed client requirements to configure and customize HRIS/HCM system features, integrations, and workflows. Coordinate data migration and system integration efforts, ensuring accurate data transfer from legacy systems to the new HRIS/HCM platform. Provide technical expertise and support during the implementation process, addressing system configurations, troubleshooting, and resolving issues. Develop and maintain project plans, schedules, and status reports, ensuring transparency and communication with clients and internal teams. Train client teams on the use of the HRIS/HCM system and provide ongoing support post-implementation as needed. Ensure compliance with industry standards, regulations, and client-specific requirements throughout the implementation process. Identify opportunities for process improvements and assist in refining implementation methodologies and best practices. Monitor and manage client expectations, addressing any potential risks or delays and ensuring a positive client experience. Provide knowledge transfer to internal teams and assist in the development of product documentation, training materials, and FAQs. Qualifications Bachelor’s degree in Business, Information Technology, Human Resources, or related field . 5+ years of experience in HRIS/HCM implementation, with at least 3 years focused on enterprise-level clients. Strong understanding of HRIS/HCM systems, data structures, integrations, and system configurations. Experience with large-scale data migrations, system integrations, and troubleshooting technical issues. Familiarity with project management methodologies and tools (e.g., Agile, Waterfall, JIRA, MS Project). Ability to manage complex projects, coordinate with multiple stakeholders, and meet deadlines. Strong communication , problem-solving, and client management skills. Knowledge of HR functions and business processes, including payroll, benefits, and compliance. Compensation The base salary range for this position is $33.00-$40.00 an hour based on relevant experience, skills, and industry knowledge. Asure Software offers a variety of employee benefits. Salary information is determined by market location and is provided in accordance with state and local pay-transparency laws. Applicants should apply via . Benefits Medical, Dental, Vision, HSA, FSA- All effective on day 1! Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability 401K Program with 3% safe harbor contribution Employee Stock Purchase Program Fitness Reimbursement Program Self-Managed PTO Our Mission To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us. Helping customers grow by getting the most from their human capital. Helping our employees grow personally and professionally. Growing relationships in our communities that inspire goodness. Grow shareholder value Our Vision Be the most trusted Human Capital Management resource to entrepreneurs everywhere. Our Values Reflect who we are and what we stand for as a company. Embrace Change Lead with Integrity Own the Outcome Deliver Awesome Be a Good Human We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. NO AGENCIES PLEASE Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.