Entry Level | Online Hotel Reservationist

Job description

About Us: We specialize in designing stress-free, personalized travel experiences for our clients. Whether it's a luxury escape, group trip, or weekend getaway, we help travelers find the perfect hotel or resort to match their needs—offering full support and expertise from booking to check-in. Position Overview: We are seeking a dependable and service-oriented Hotel Reservationist to join our remote team. In this work-from-home role, you’ll assist clients in researching, selecting, and reserving hotel accommodations, ensuring accuracy, quality service, and a seamless travel experience. Key Responsibilities: Assist clients with hotel and resort bookings through approved online platforms Provide lodging recommendations based on destination, travel dates, and budget Accurately input reservation details and confirm all booking components Handle changes, cancellations, and special client requests with professionalism Maintain up-to-date client records and communication logs Monitor hotel promotions and availability to offer the best value Collaborate with team members to ensure high levels of client satisfaction Qualifications: Prior experience in hotel booking, hospitality, or customer service preferred Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to work independently in a remote setting Comfortable using online reservation systems and digital tools Must be 18 years or older with a reliable computer and internet connection Passion for service and a strong interest in the travel and hospitality industry What We Offer: Flexible, fully remote work schedule Training and onboarding support Access to hotel booking tools and industry resources A supportive, collaborative work environment Incentive-based performance opportunities and travel perks Work Environment: This is a work-from-home position ideal for individuals who enjoy supporting others, thrive in an organized virtual setting, and take pride in delivering excellent customer service in the travel and hospitality space.