Epic Anesthesia/Optime Analyst

Job description

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience. Experience / Qualifications Epic Certified in respective application upon hire or obtain within 9 months of employment Proficient in Microsoft applications including Word, Excel, and PowerPoint Preferred knowledge of OR, anesthesia, sedation, and perfusion workflows and procedures Preferred but not required degree/certification as a surgery tech or RN Prior analyst experience working with OR and/or Anesthesia information systems. Work history/knowledge of OR, anesthesia, sedation, and perfusion workflows and procedures. Prior experience with the Epic OR and Anesthesia systems a plus Prior experience with the understanding of how the OR department interacts operationallly with other areas of the organization, such as ordering physicians, the billing office and medical records a plus. Familiarity with scheduling workflows and processes for perioperative documentation, case requests, policies for add-on cases, and general scheduling permissions. Familiarity with preference cards and their maintenance, case cart, and materials management workflow Understanding of hospital policies related to the OR, AORN policies, and The Joint Commission requirements, such as AORN’s recommendations and definitions for the times that should be captured during a surgical case. Familiarity with federal, state, and hospital policies related to anesthesia documentation. Familiarity with scheduling workflows, resource management, and workflows that involve anesthesia staff throughout your organization. Familiarity with how anesthesesiologists work with other departments, including the OR, procedural areas, the ED, and L&D. Understanding of the integration or interfaces that will exist between OpTime, lab, the PACS, and speech recognition or dictation system Position Summary The Epic OpTime OR, Anesthesia inc. Sedation & Perfusion Analyst supports the mission of JMC by configuring and supporting clinical applications within the Epic electronic health record (EHR) software. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows , medical and billing information for patient’s providers and clinics, with a focus on quality outcomes for our member organizations. Strong understanding of integration points within the OR, including scheduling, lab, radiology, billing, and inpatient. Perform complex build and configuration within Inpatient Applications for interfaced products as well as anything related to Orderable/Performable test or procedure. Participates in planning, implementation and go-live activities for the assigned application which will include being on-site with the customer, gathering specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design and tracking risk/issues and requests. Actively monitors assigned support tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner. Under direction of senior team members, performs workflow analysis and design with input and guidance from key operational leadership. Facilitates workflow adoption on new processes. Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Requires sitting for long periods of time, use of computer and other telecommunication devices. Must be able to work in a stressful environment, work independently, and be capable of critical thinking, making sound decisions, detail oriented, alert, and self-motivated. Threshold Requirements These threshold requirements are required and completed on a yearly basis Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s). This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.