Epic Payer Platform Analyst

Epic Payer Platform Analyst Req number: R8504 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Epic Payer Platform Analyst ready to take us to the next level! If you have Epic application certification/accreditation and 5-7+ years of systems administration experience within one or more Epic modules and are looking for your next career move, apply now. Job Description We are looking for an Epic Payer Platform Analyst to configure, roll out, and support assigned Epic Payer Platform applications. This position will be Full-Time and remote. What You’ll Do Business/Systems Analysis: Conduct business and systems analysis to define requirements and document processes System Design and Implementation: Design, build, test, implement, and support Epic Payer Platform software to meet user needs Problem Resolution: Work with end-users to identify and resolve system issues Workflow Optimization: Develop and document workflow analysis while evaluating user experience. Support and maintain environment or applications using knowledge of the applications and technologies in the environment, while recommending enterprise-level solutions System Maintenance and Updates: Configure changes within the Epic environments to provide standardized, comprehensive workflows. Make decisions that refine and improve current practices and develop new approaches, including researching and assessing new technologies or functionality Project Management: Contribute to and manage medium to large projects independently, providing timely updates to stakeholders Problem Solving: Use analytical skills (problem solving, root cause analysis) to complete complex assignments. Visualize, articulate, and solve complex problems. Independently initiate process improvement What You’ll Need Required: Bachelor’s degree 5-7+ years of systems administration experience within one or more Epic modules Epic Application Certification/Accreditation Ability to handle analysis, design, system configuration, and testing tasks. Excellent customer service skills Critical thinking skills Strong written and verbal communication and interpersonal skills Strong organizational and prioritization skills Knowledge of project management principles Preferred: Bachelor's degree preferred in Computer Science, Information Systems, Healthcare, or a relevant field; 5 years healthcare industry experience, preferably in the insurance segment, in lieu of degree Epic certification in one or more Payer Platform modules (e.g., Payer Platform Core, Payer Platform Member Experience, Tapestry) strongly preferred Minimum of 5 years of experience implementing and supporting Epic Payer Platform solutions in a healthcare setting Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Must be able to communicate with customers/team members over the phone and in person Sedentary work that involves sitting or remaining stationary most of the time, with occasional need to move around the office to attend meetings, etc. Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $50-$52 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.