ER&D- Employee Engagement Specialist

Job description

When you work for Capitol City Produce, you discover we are all about people. Whether you are a team member or a customer, we have a singular focus: improving your experience. We gain our energy from creating “Wow!” experiences. So join our team and let us “Wow” you! Employee Engagement Specialist Department: Human Resources Reports To: Director of Employee Relations & Development / HR Manager FLSA Status: Exempt Position Summary The Employee Engagement Specialist is responsible for developing and supporting initiatives that enhance employee experience, engagement, communication, recognition, and workplace culture across the organization. This role partners closely with employees, managers, and HR leadership to strengthen morale, improve retention, support onboarding efforts, and promote a positive and inclusive work environment. The ideal candidate is energetic, relationship-focused, highly organized, and passionate about creating meaningful employee experiences in a fast-paced operational environment. Essential Duties & Responsibilities Employee Engagement & Culture Develop and coordinate employee engagement initiatives aligned with company culture and values. Plan and execute employee appreciation events, recognition programs, celebrations, and engagement activities. Support initiatives that improve employee morale, communication, and workplace connection. Partner with leaders to identify engagement opportunities and recommend solutions to improve employee experience. Promote a positive and inclusive workplace culture throughout the organization. Employee Experience & Retention Conduct new hire check-ins and support onboarding experience initiatives. Assist with employee retention strategies including stay interviews, pulse surveys, and feedback collection. Monitor engagement trends and provide recommendations to HR leadership. Support programs focused on employee wellness, recognition, and work-life balance. Assist employees with general HR questions and direct them to appropriate resources. Internal Communication & Branding Create employee communication materials including newsletters, flyers, digital announcements, presentations, and engagement campaigns. Support HR communication strategies related to company initiatives, benefits, events, and organizational updates. Assist with maintaining HR communication boards, breakroom materials, and employee-facing content. Help strengthen employer branding internally and externally. Training & Development Support Assist with orientation and onboarding sessions for new employees. Support leadership development and employee training initiatives. Coordinate logistics for workshops, meetings, and employee development programs. Track participation and feedback related to engagement and development activities. HR Support & Collaboration Partner with HR team members and operational leaders to support employee- focused initiatives. Assist with employee relations follow-up and employee concerns as appropriate. Maintain engagement calendars, participation records, and event budgets. Support special HR projects and organizational initiatives as assigned. Qualifications Bachelor’s degree in human resources, Communications, Business Administration, Marketing, or related field preferred. 2–4 years of experience in employee engagement, HR, communications, event coordination, or related field preferred. Strong interpersonal and relationship-building skills. Excellent written and verbal communication abilities. Strong organizational skills with the ability to manage multiple projects simultaneously. Creative mindset with the ability to generate engagement ideas and initiatives. Proficiency in Microsoft Office Suite and presentation/design tools such as Canva or similar platforms. Ability to work effectively with employees at all levels of the organization. Preferred Qualifications Experience in warehouse, manufacturing, logistics, hospitality, or operational environments preferred. Experience coordinating company events and employee recognition programs. Bilingual (English/Spanish) is a plus. Experience with employee surveys and engagement platforms preferred. Key Competencies Relationship Building Communication Skills Event Coordination Creativity & Innovation Employee Experience Focus Organization & Planning Adaptability Collaboration Problem Solving Positive Attitude & Professionalism Working Conditions Combination of office and operational environment exposure. Regular interaction with employees across all departments and shifts. Occasional evening or weekend support for company events or employee activities. Ability to travel between company locations as needed. Success Measures Improvement in employee engagement and retention metrics Increased participation in engagement initiatives and events Positive employee feedback regarding workplace culture and communication Successful execution of onboarding and recognition programs Strong partnership feedback from employees and leaders Increased visibility and effectiveness of employee communication efforts Capitol City Produce is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.