ERN Administrator with Spanish (m/f/x)

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job description: General administrative tasks Resolving customer queries regarding package deliveries Dealing with customer complaints via phones or e-mails We expect from applicants: Very good Spanish (writing and speaking) Good English Strong communications skills Ability to work under time pressure Soft skills: problem analysis, problem solving, good decision making Ability to deal with multiple tasks At least six months employment track at current position in UPS (for internal candidates only) Benefits: Stable employment based on an employment contract Social benefit package (including sport package, life insurance, health care, pension scheme, co-financing of corrective glasses, additional social benefits) Wellbeing program – access to a platform of emotional support and coaching for our employees and their families Access to a training platform enabling the development of various competences Full training and support of the team after the implementation period Equipment for work Gaining valuable professional experience in an international environment Using foreign language in daily business contacts Employee referral program Possibility to get involved and develop your passions by participating in employee committees (charity initiatives, sports committee, employee newsletter, etc.) Before proceeding with the recruitment process, please familiarize yourself with the procedure at the following link: Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.