ERP Platform Owner

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. ERP Platform Owner About the Role The ERP Platform Owner is accountable for the strategy execution, operational excellence, and lifecycle management of Haleon's global ERP platform estate. This role owns and operates the end-to-end health of current cloud-hosted ERP landscape, ensuring it is secure, resilient, compliant, performant, and future-ready while supporting Haleon's transformation journey from current ERP environments to SAP RISE. Reporting to the Head of Platform Operations , the role is responsible for managing the ERP technical stack across Applications, SAP Basis, Databases, Operating Systems, Cloud Infrastructure, and Security. The ERP Platform Owner will work on current landscape migration programs to SAP RISE, govern post-migration decommissioning and sunset activities, and ensure operational continuity throughout the transformation lifecycle. The successful candidate will partner with business and IT stakeholders, architecture teams, managed service providers, SAP, hyperscalers, and strategic partners to deliver a world-class ERP platform that maximizes business value while minimizing operational risk. Key Responsibilities Platform Ownership & Operations Own and manages operational health and service delivery of Haleon's global ERP landscape. Ensure platform availability, reliability, security, scalability, and performance against agreed SLAs and business objectives. Maintains service excellence and prescribed vulnerability posture across current ERP environments. Enables technical readiness and execution of ERP migrations from current ERP platform to SAP RISE. Contributes to transition planning, cutover activities, risk management, and operational handover. Drive decommissioning and sunset of legacy platforms following successful migration to RISE. Ensure business continuity and operational stability throughout transformation programs. Platform Reliability & Performance Drive proactive monitoring, observability, capacity management, and performance optimization. Ensure robust High Availability (HA), Disaster Recovery (DR), and Business Continuity capabilities and compliance needs. Lead root cause analysis and remediation of critical platform incidents. Security & Vulnerability Management Own vulnerability management and remediation across the ERP technology stack. Ensure timely application of security patches, kernel updates, and technology refreshes. Drive platform hardening and cybersecurity risk reduction initiatives. Partner with Security and Risk teams to maintain a secure ERP estate. Technology Currency & Lifecycle Management Define and execute platform lifecycle roadmaps. Ensure ERP platforms remain current, supported, and aligned to SAP and vendor roadmaps. Govern upgrades, migrations, platform refreshes, and technical debt reduction initiatives. Compliance, Audit & Controls Ensure compliance with SOX, ITGC, cybersecurity, data privacy, and regulatory requirements. Own ERP platform controls supporting internal and external audits. Drive continuous improvement of compliance processes and operational governance. Vendor & Stakeholder Management Govern managed service providers and technology partners responsible for platform operations. Manage service quality, operational KPIs, contractual obligations, and escalation processes. Act as the executive escalation point for major incidents and service disruptions. Required Experience & Skills Technical Expertise 12+ years of experience and deep knowledge of SAP ERP platforms including ECC, S/4HANA, BW, APO, PI/PO, GRC, BODS, BFC, FIM, ATTP, and related enterprise applications. Strong expertise in SAP Basis, Oracle, SAP HANA, Azure hosting, and SAP RISE environments. Experience managing large enterprise ERP estates with complex integrations and global operations. Strong understanding of ERP platform monitoring, automation, security, resilience, and disaster recovery. Leadership & Delivery Experience Proven experience leading large-scale ERP platform operations and transition. Experience managing geographically distributed teams and strategic service providers. Strong executive stakeholder management and communication skills. Ability to lead critical incidents, risk mitigation, and executive-level escalations. Experience operating ERP platforms within SOX-regulated environments. Job Posting End Date 2026-08-31 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions. Adjustment or Accommodations Request If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. Note to candidates The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.