Esthetician - Twin Farms

Job description

Twin Farms is seeking a skilled, service-oriented Esthetician to join our luxury spa team. Our spa proudly features Biologique Recherche as our exclusive facial line, and comprehensive training is provided for all facial products and body treatments. This role is ideal for a professional who values precision, discretion, and personalized care while delivering exceptional guest experiences in a refined spa environment. Key Responsibilities Responsibilities include, but are not limited to: Provide customized facials and body treatments in accordance with Twin Farms’ service standards and current licensure Conduct thorough client consultations to assess skin conditions, identify contraindications, and tailor treatments accordingly Recommend appropriate treatments, home-care regimens, and retail products based on individual guest needs Maintain strong product knowledge, including ingredients, protocols, and benefits of Biologique Recherche and other spa offerings Deliver a consistently warm, professional, and guest-focused experience Manage appointment timing to ensure services begin and conclude as scheduled Prepare, clean, sanitize, and reset treatment rooms before and after each service Adhere strictly to esthetics policies regarding sanitation, chemical usage, equipment care, and universal precautions Monitor product and supply inventory and communicate needs to management in a timely manner Maintain accurate client records, treatment notes, and service documentation Properly care for linens and ensure appropriate replacement between treatments Participate in required meetings, trainings, and ongoing professional development Support overall spa operations and assist with additional duties as assigned Guest Experience & Service Standards Welcome guests warmly and escort them to and from treatment rooms in a professional manner Answer guest questions with confidence, clarity, and product expertise Demonstrate a strong commitment to hospitality, discretion, and personalized service Respond promptly and thoughtfully to guest needs or concerns to ensure complete satisfaction Current Vermont Esthetician license in good standing Additional massage therapy or complementary wellness credentials preferred, where permitted by state licensure Minimum of three years of professional experience in a luxury spa or high-end hospitality environment Mastery of services within the scope of licensure, delivered with precision and consistency Exceptional verbal and written communication skills, with the ability to connect gracefully with a discerning clientele Polished, warm, and professional presence with strong interpersonal awareness Proven commitment to discretion and the highest standards of client confidentiality Demonstrated excellence in guest service, ideally within a Forbes Five-Star or comparable luxury setting Confident in explaining treatments, protocols, and personalized skincare recommendations Strong work ethic grounded in pride of craft and service excellence Highly organized and detail-oriented, able to manage multiple responsibilities seamlessly Self-motivated, engaged, and enthusiastic about continued professional growth Impeccable professional appearance and conduct at all times Collaborative team player who contributes positively to a refined, supportive work environment At Twin Farms, we believe that when our team members are genuinely cared for, they are empowered to deliver exceptional experiences. Our benefits are thoughtfully designed to support well-being, provide stability, and encourage long-term professional growth. Health, dental, and vision insurance with employer contributions Complimentary life insurance 401(k) retirement plan with employer match Paid vacation, holidays, and sick time Employee Assistance Program (EAP) offering confidential support and resources Relocation and travel assistance for select roles Daily staff meal Training, professional development, and tuition assistance Competitive wages Employee referral bonuses Exclusive dining and lodging privileges Located in the serene hills of Barnard, Vermont, Twin Farms is a private, all-inclusive luxury resort exclusively for adults. Set on 300 acres of pristine countryside, the resort is renowned for its Forbes Five-Star hospitality, exceptional farm-to-table dining, and deeply personalized service. Since opening in 1993, Twin Farms has been defined by timeless standards of excellence and a genuine commitment to thoughtful, detail-driven hospitality. Our team members are at the heart of the guest experience, bringing integrity, care, and pride to everything they do. Twin Farms is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment in accordance with all applicable laws.