ETIC, Business Consultant (German Speaker) - Senior Associate

Job description

Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Senior Associate Job Description & Summary Support organizations on optimizing operations, streamlining processes, and achieving strategic goals. Working with experienced consultants, you'll analyze challenges, identify improvements, and recommend solutions to drive success. This role provides hands-on experience in management consulting with global clients. Key Responsibilities: Collab. with cross-functional teams to design and implement GBS Target Operating Models ​ Identify opportunities for stand. and harmonization of processes across global GBS functions ​ Develop comprehensive process documentation, including standard operating procedures (SOPs) and workflow diagrams. ​ Conduct baselining and GBS business case calculations ​ Analyze current operating models, processes, and service delivery mechanisms to identify areas for improvement and optimization ​ Assist in developing change management plans to ensure smooth TOM implementation across the organization ​ Create comprehensive reports and presentations to communicate TOM design principles, benefits, and expected outcomes to clients and internal stakeholders Required Skills and Competencies: Strategic thinking and strong business acumen ​ Client-focused mindset with excellent relationship-building skills ​ Solid understanding of Finance and cross-functional best practice processes ​ Ability to contribute to process harmonization and manage transition projects ​ High adaptability and ability to thrive in dynamic environments ​ Strong teamwork and collaboration capabilities ​ Results-driven with a focus on measurable outcomes ​ Excellent analytical, problem-solving, and critical thinking skills ​ Outstanding communication and interpersonal skills to collaborate effectively with diverse stakeholders. Key Qualifications: Master’s degree (MBA) in Business, Management, Finance, or a related field ​ Fluency in German and English is mandatory ​ Experience with TOM design, process optimization, and change management in a global context is highly desirable ​ Project management certification (e.g., PMP) is a plus ​ Proficiency in data analysis and relevant software tools ​ Ability to travel as needed to meet client requirements ​ Willingness to travel internationally based on project needs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date