ETIC, Cloud Infrastructure & Recovery - Senior Associate

Job description

Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Senior Associate Job Description & Summary At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. We are seeking to recruit an Infrastructure and Recovery Consultant to join our team in Cairo. The successful candidate will have a minimum of 8+ years of hands-on experience in infrastructure architecture and operations. They will have developed a strong reputation in the IT infrastructure domain, having led multiple large-scale transformation and recovery projects across hybrid and multi-cloud environments. Their expertise will span infrastructure design, disaster recovery, virtualization, and backup technologies, with a proven ability to align technical solutions with business resilience goals. You will be part of a team that reports to senior leadership and will play a key role in delivering client-facing transformation programs across the PwC Global Network, including the UK, Germany, and the Middle East. As an Infrastructure & Recovery Manager, you will be responsible for leading the design, implementation, and governance of secure, scalable, and resilient infrastructure solutions. You will work closely with client stakeholders, engineering teams, and risk leaders to ensure infrastructure excellence, disaster recovery readiness, and operational efficiency. Your deep knowledge of cloud platforms, backup technologies, and FinOps practices will be instrumental in driving innovation and business continuity. Key Responsibilities • Infrastructure Architecture and Operations o Lead the design, deployment, and optimization of secure, scalable, and high-performance infrastructure across hybrid environments. Manage Windows/Linux systems, networking, storage, and virtualization platforms. • Disaster Recovery and Business Resilience o Design and implement enterprise-grade disaster recovery solutions with isolation, rapid restore, and analytical readiness. Implement and maintain secure out-of-band (OOB) communication channels to ensure resilient coordination during critical incidents and infrastructure disruptions. Conduct stakeholder workshops to align recovery strategies with business needs and regulatory requirements. • Backup and Recovery Solutions o Implement and manage backup technologies such as Rubrik, Cohesity, Commvault, and Veeam. Ensure data protection, rapid recovery, and compliance with business continuity standards. • Asset Management: o Oversee the full lifecycle of infrastructure and software assets, ensuring compliance, observability, and predictive maintenance through automation. • FinOps & TCO Optimization: o Apply FinOps principles, drive visibility and cost optimization across cloud environments. Support budgeting, forecasting, and governance of cloud investments. • Site Reliability Engineering (SRE) o Define and monitor SLIs and SLOs to ensure alignment with performance and availability targets. Lead incident response processes and post-incident reviews to drive operational excellence and continuous improvement. Implement and manage observability solutions (e.g., Azure Monitor & New Relic) to proactively monitor system health, performance, and security. Conduct in-depth performance assessments and execute remediation strategies to optimize infrastructure reliability and scalability. • Agile and DevOps Enablement o Automate infrastructure provisioning and configuration using tools like Terraform & Ansible, and integrate CI/CD, and DevSecOps practices into infrastructure workflows. Collaborate with development and risk teams to ensure secure, scalable environments. • Mentorship and Technical Leadership o Mentor and guide infrastructure and operations engineers, fostering expertise in system administration, cloud architecture, disaster recovery, and automation. Promote best practices, continuous learning, and a culture of resilience and innovation. • Stakeholder Engagement and Communication o Act as the primary technical liaison for clients and internal stakeholders. Communicate infrastructure strategies, recovery plans, and operational risks clearly and effectively. Ensure alignment between technical solutions and business continuity objectives. Essential Skills & Attributes • 8+ years of hands-on experience in infrastructure architecture and operations. • Deep expertise in system administration, virtualization, and cloud platforms. • Strong understanding of disaster recovery, analytical readiness, and business continuity. • Proven experience with backup technologies and disaster recovery planning. • Experience in implementing secure out-of-band (OOB) communications. • Strategic mindset with the ability to translate business needs into technical solutions. • Excellent communication and stakeholder management skills. • Passion for automation, observability, and continuous improvement Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Apptio, Cloud Administration, Cloud-Based Service Management, Cloud Compliance, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Creativity, CrowdStrike, Dynatrace APM, Embracing Change, Emotional Regulation, Empathy {+ 18 more} Desired Languages (If blank, desired languages not specified) Travel Requirements 0% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date