EU Distribution Operations Lead

Job description

At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job Description We are looking for a Distribution Operations Analyst to support the day‑to‑day EU distribution operations across distribution centers (DCs) and 3PL partners, ensuring reliable service execution, operational accuracy, and cost‑aware decision-making. This role focuses on coordinating activities, monitoring performance, and driving issue resolution to maintain consistent service across OEM, Retail, DTC, and Professional channels. Scope & Scale Works within a regional distribution network with 2 DCs (primarily 3PL-run) Supports delivery performance across multiple channels including B2B and E‑commerce Partners closely with 3PL operations teams and cross-functional groups (Transportation, Commercial, CX, Finance) Key Responsibilities Distribution Operations Execution (Core) Monitor daily DC operational activities: receiving, storage, pick/pack/ship Track performance against key metrics (OTIF, cycle time, accuracy, throughput) Coordinate with 3PL partners to resolve operational issues and maintain SLA performance Support readiness efforts for peaks, promotions, and product launches Identify and escalate service risks early to minimize customer impact Cost & Productivity Support Track and report warehousing and distribution cost drivers Review productivity metrics and identify efficiency opportunities Help drive reduction of waste: excess handling, slotting issues, unnecessary split shipments Partner with Transportation on process discipline for outbound flows Network Stability & Capacity Monitor capacity vs. forecast and flag risks to leadership Support execution of network adjustments Contribute to process improvements or layout adjustments Participate in issue management during disruptions DTC & Channel Fulfillment Coordination Support execution of channel‑specific service requirements Help balance customer experience expectations with cost considerations Collaborate with Commercial, CX, and Finance Monitor accessory and small‑parcel workflows Safety, Compliance & Governance Ensure safety and environmental compliance through 3PL oversight Support audit readiness (SOX, EPC, customs) Help maintain SOP adherence Experience & Requirements 3+ years of experience in distribution, fulfillment, or warehouse operations Experience with 3PLs or DC environments Familiarity with omnichannel distribution preferred Strong detail orientation and problem‑solving skills Effective communicator across functions Comfortable in a fast‑paced environment ‎ ‎ Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.