EU Field Operations Executive

Job description

ABOUT US Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces. Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected. ABOUT THE ROLE We are hiring a Field Operations Executive to execute demonstrations, deployments, and field operations in support of customer engagements. Reporting to an Engagement Manager, you will be responsible for operating our systems in real-world environments, ensuring readiness, customer deployments. This is a highly operational, field-first role, requiring strong technical grounding, autonomy, and execution under real-world constraints. RESPONSIBILITIES FIELD EXECUTION - Execute technical demonstrations, tests, and deployments in operational environments - Operate UAV systems, payloads, and software during customer demos and trials - Ensure systems are mission-ready, calibrated, and fully functional before deployment SYSTEM OPERATION & TROUBLESHOOTING - Monitor system performance in real time and troubleshoot issues in the field - Identify and resolve hardware, software, and integration issues under time constraints - Support integration and validation of systems in customer or partner environments PREPARATION & LOGISTICS - Prepare and configure demo kits, hardware, and software stacks - Manage field logistics, including transport, setup, and teardown of systems - Ensure compliance with operational and safety procedures DATA & FEEDBACK - Collect and structure field data, logs, and observations - Support post-mission analysis (flight logs, system performance, anomalies) - Provide clear and actionable feedback to Engagement, Product, and Engineering teams CONTINUOUS IMPROVEMENT - Contribute to improving demo workflows, operational processes, and field playbooks - Support the standardization of tools and procedures for repeatable, high-quality deployments CANDIDATE REQUIREMENTS - Experience in field operations, testing, or deployment of UAVs, robotics, or complex technical systems - Strong hands-on ability with hardware + software systems - Comfortable operating in real-world, sometimes constrained environments - Proven ability to troubleshoot technical issues under pressure - Adaptability & Mobility: Thrives under pressure in a fast-paced, dynamic environment; embraces a “no-task-is-too-small” mentality. - Communication & Influence: Excellent written and verbal communication, capable of leading diverse principals – from junior members to senior executives. - Commitment: 100% dedication to Harmattan AI’s mission, vision, and ambitious growth plans, ready to go the extra mile to ensure operational excellence. - UAV pilot license strongly preferred - High willingness to travel (significant field presence required) We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.