EU Operational Programs Coordinator & Analyst (m/f/d)

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Job Function: Environmental Health, Safety (EH&S) and Facilities Services (FS) Job Sub Function: Facilities Management & Planning Job Category: Professional All Job Posting Locations: Aachen, North Rhine-Westphalia, Germany Job Description: German EU Operational Programs Coordinator & Analyst Der EU Operational Programs Coordinator & Analyst unterstützt die Planung, Koordination und Analyse operativer Infrastruktur- und Workplace-Programme. Die Rolle verantwortet die Verwaltung von Flächen- und Arbeitsplatzressourcen, die Koordination externer Dienstleister sowie die Bereitstellung von Analysen und Berichten zur Unterstützung datenbasierter Entscheidungen. Darüber hinaus fungiert die Position als zentrale Schnittstelle zwischen Facilities Management, EHS, Infrastrukturelle und Strategische Projekte, operativen Fachbereichen und externen Partnern. Hauptaufgaben 1. Operational Program Management Pflege und Weiterentwicklung von SharePoint-basierten Prozessen, Daten und Dokumentationen. Unterstützung bei der Einführung und Umsetzung operativer Programme und Initiativen. Erstellung, Pflege und Auswertung relevanter Kennzahlen, Berichte und Dashboards. Unterstützung bei Sonderprojekten sowie Prozessverbesserungsmaßnahmen. Sicherstellung einer strukturierten Dokumentation und Nachverfolgung von Maßnahmen. 2. Raum- und Flächenmanagement Verwaltung und Pflege von Arbeitsplatz- und Flächendaten, insbesondere über das Arbeitsplatzmanagementsystem (iotspot). Analyse von Raum- und Flächenauslastungen zur Identifizierung von Optimierungs- und Effizienzpotenzialen. Erstellung regelmäßiger Auswertungen und Berichte zur Flächennutzung. Unterstützung bei Umzugsplanung, Arbeitsplatzänderungen und Raumkonzepten. Sicherstellung einer bedarfsgerechten Nutzung von Büro- und Betriebsflächen. 3. Stakeholder Management Zusammenarbeit mit internen Kunden, Fachabteilungen und Führungskräften zur Erfassung und Umsetzung von Anforderungen. Kommunikation relevanter Informationen an alle Stakeholder. Koordination zwischen Facilities Management, EHS, Infrastrukturelle und Strategische Projekte, operativen Fachbereichen und externen Partnern. Unterstützung bei der Entwicklung und Implementierung neuer Prozesse und Standards. 4. Lieferanten- und Fremdfirmenmanagement Koordination und Betreuung externer Dienstleister und Fremdfirmen. Organisation und Überwachung von Zugangs- und Anmeldeprozessen. Sicherstellung der Einhaltung von Sicherheits-, Qualitäts- und Compliance-Anforderungen. Koordination der Schnittstellen zum Permit-to-Work-Prozess (PTW) in Zusammenarbeit mit EHS. Durchführung allgemeiner Sicherheits- und Notfallunterweisungen für Fremdfirmen. Unterstützung bei der ordnungsgemäßen Rückübergabe von Arbeitsbereichen nach Abschluss der Arbeiten. Enge Zusammenarbeit mit, Facilities, EHS, Projekten und Fachabteilungen. 5. Analyse und Reporting Durchführung von Analysen zur Unterstützung operativer Entscheidungen. Erstellung von Managementberichten, Präsentationen und Statusübersichten. Auswertung von Nutzungs-, Leistungs- und Prozesskennzahlen. Identifikation von Verbesserungspotenzialen und Ableitung geeigneter Maßnahmen. Qualifikationen Ausbildung Abgeschlossenes Studium im Bereich Facility Management, Wirtschaftsingenieurwesen, Betriebswirtschaft, Projektmanagement oder vergleichbare Qualifikation. Berufserfahrung Erfahrung im Facility Management, Workplace Management, Operations Management oder einem vergleichbaren Umfeld. Erfahrung im Umgang mit externen Dienstleistern und Lieferanten. Erfahrung in Datenanalyse, Reporting und Prozessoptimierung von Vorteil. Fachliche Kompetenzen Sehr gute Kenntnisse in Microsoft 365-Anwendungen, insbesondere Excel, Power BI, SharePoint und PowerPoint. Kenntnisse im Flächenmanagement und Arbeitsplatzmanagement (z. B. iotspot). Grundkenntnisse in EHS- und Compliance-Anforderungen. Analytisches Denkvermögen und strukturierte Arbeitsweise. fließende Deutschkenntnisse, sowie gute Englischkenntnisse in Wort und Schrift Persönliche Kompetenzen Ausgeprägte Kommunikations- und Organisationsfähigkeit. Hohe Kunden- und Serviceorientierung. Selbstständige und proaktive Arbeitsweise. Fähigkeit, mehrere Themen parallel zu koordinieren. Hohe Flexibilität, Teamfähigkeit und sicheres Stakeholder-Management. ................. English EU Operational Programs Coordinator & Analyst The EU Operational Programs Coordinator & Analyst supports the planning, coordination, and analysis of operational infrastructure and workplace programs. The role is responsible for managing space and workplace resources, coordinating external service providers, and providing analyses and reports to support data-driven decision-making. In addition, this position serves as a key interface between Facilities Management, EHS, Infrastructure and Strategic Projects, operational business functions, and external partners. Key Responsibilities 1. Operational Program Management Maintain and continuously improve SharePoint-based processes, data, and documentation. Support the implementation and execution of operational programs and initiatives. Develop, maintain, and analyze relevant KPIs, reports, and dashboards. Support special projects and process improvement initiatives. Ensure structured documentation and effective tracking of actions and deliverables. 2. Space and Workplace Management Manage and maintain workplace and space data, particularly through workplace management systems (e.g., iotspot). Analyze space utilization and occupancy rates to identify optimization and efficiency opportunities. Prepare regular occupancy analyses and space utilization reports. Support move planning, workplace modifications, and space planning concepts. Ensure the efficient and demand-based utilization of office and operational facilities. 3. Stakeholder Management Collaborate with internal customers, business functions, and leadership teams to gather and implement requirements. Communicate relevant information to all stakeholders. Coordinate activities between Facilities Management, EHS, Infrastructure and Strategic Projects, operational business functions, and external partners. Support the development and implementation of new processes and standards. 4. Vendor and Contractor Management Coordinate and manage external service providers and contractors. Organize and monitor site access and registration processes. Ensure compliance with safety, quality, and regulatory requirements. Coordinate interfaces with the Permit-to-Work (PTW) process in collaboration with EHS. Conduct general safety and emergency response briefings for contractors. Support the proper handover and close-out of work areas upon completion of work. Work closely with Facilities, EHS, Projects, and business functions. 5. Analysis and Reporting Perform analyses to support operational decision-making. Prepare management reports, presentations, and status updates. Evaluate utilization, performance, and process-related KPIs. Identify improvement opportunities and recommend appropriate corrective actions. Qualifications Education Bachelor's degree in Facility Management, Industrial Engineering, Business Administration, Project Management, or a related field, or equivalent qualification. Experience Experience in Facility Management, Workplace Management, Operations Management, or a similar environment. Experience managing external service providers and vendors. Experience in data analysis, reporting, and process improvement is preferred. Technical Competencies Strong knowledge of Microsoft 365 applications, particularly Excel, Power BI, SharePoint, and PowerPoint. Understanding of space management and workplace management systems (e.g., iotspot). Basic knowledge of EHS and compliance requirements. Strong analytical thinking and a structured working approach. Fluent German and good English language command, both written and spoken Personal Competencies Excellent communication and organizational skills. Strong customer and service orientation. Self-motivated and proactive working style. Ability to coordinate multiple priorities simultaneously. High degree of flexibility, strong teamwork skills, and effective stakeholder management. Required Skills: Organisational Support, Planning Preferred Skills: Access Control (AC), Business Behavior, Conflict Resolution, Data-Driven Decision Making, Disruptive Innovations, Facility Management, Facility Management Software, Organizing, Premises Management, Proactive Behavior, Problem Solving, Project Reporting, Security Planning, Service Excellence, Standard Operating Procedure (SOP), Subject Matter Experts (SME) Collaboration The anticipated base pay range for this position is: €62.500,00 - €97.865,00 Benefits: In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers. *This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.