Event Delivery Lead (Casual) - Upper Mount Gravatt

Job description

Who We Are At Contour, we’re reshaping education, one student at a time. Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential. Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia. Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning. Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential: Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English. Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students. Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage. This is Contour. Built by students, for students . What You Will Do End-to-end event delivery – Lead on-site logistics, timetabling, and team coordination for student assessments and events at our Upper Mount Gravatt campus . Flawless planning – Map out detailed timelines, floor plans, and run sheets to ensure seamless execution from setup to pack-down. Rigorous documentation – Build clear checklists, site manuals, and operational guides to keep every event component fully aligned. On-site leadership – Serve as the calm, authoritative point of contact for casual staff, venue managers, students, and internal teams. Staff management & briefs – Roster, brief, and guide casual invigilators and event teams to maintain high standards of delivery. Exam integrity & supervision – Direct and oversee assessment rooms to ensure a highly structured, quiet, and strictly compliant environment. Student wellbeing & equity – Facilitate approved Special Examination Arrangements and handle student needs with poise and professionalism. Daily agile briefings – Lead daily team huddles during multi-day events to surface challenges, gather feedback, and implement rapid fixes. Resource & budget control – Manage printing, stationery, and vendor sourcing while keeping event expenses strictly within approved budgets. Venue evaluation – Conduct thorough site visits and assessment checks to inform venue selection and operational design. Registration & attendance – Oversee event software to manage check-in flows and accurately track student attendance in real time. What You Will Bring Event operations background with proven experience in coordination , exam delivery, or logistics is ideal. Casual team leadership exposure is desirable, but full training and onboarding support are provided. Operational mastery with a track record of managing timelines , documentation, compliance, and event budgets . Tech confidence navigating registration platforms , booking software, and standard office tools. Unshakable composure to stay calm, sharp, and decisive during live, on-the-day surprises. Meticulous precision and high attention to detail across candidate data, venue manuals, and procedures. Exceptional organization , time management, and clear written communication skills. Student-first mindset dedicated to maintaining a safe, calm, and supportive environment . Required clearances – Valid Queensland Working with Children Check ( Blue Card ). Reliable availability to work on-site at our Upper Mount Gravatt campus for shifts tied directly to the event calendar. Why You Will Love It Join a vibrant, fast-growing educational ecosystem that has impacted over 15,000+ students. Gain access to full training, comprehensive site manuals, and dedicated support to set you up for success. Enjoy the flexibility of casual work that varies naturally with our event schedules. Opportunity for career development to progress within the Operations department as the organisation grows. Competitive casual hourly rates with the benefits of a collaborative, purpose-driven team environment. How To Apply If you care about delivering seamless event experiences and putting students first, we’d love to hear from you. Application Process Submit your application Suitable candidates will then be invited for an interview Own the end-to-end execution of high-impact educational events and lead on-site teams to operational success. Contour is seeking an organized, proactive, and decisive Event Delivery Lead to join our Operations team on a casual basis . Based in Upper Mount Gravatt , this is an event-driven role where your hours will differ depending entirely on our event schedule , making it ideal for someone seeking dynamic, flexible operational work. You will take full ownership of the end-to-end delivery of Contour's events - primarily focusing on orchestrating exams and assessments , while adapting to deliver workshops, information nights, and online events. As the primary on-site operational lead , you will be responsible for logistics, resource coordination, and casual team management to ensure every event runs flawlessly.