Event Operations Coordinator

Job description

**About DeleteMe:** DeleteMe is the leader in proactive privacy protection. **We help security teams reduce their human attack surface** by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud. Operating as a fast-paced, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a **scalable, managed defense layer** for your most vulnerable attack vector: your people. That’s why **30% of the Fortune 100**, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. ### Job Summary: We are looking for an organized, proactive, and eager-to-learn **Event Operations Coordinator** to join our global Field Marketing team. This is a **hybrid role based in Medellín, Colombia**, requiring you to work from our local office 2 days a week and remotely the rest of the time. In this role, you will be the logistical and operational engine behind our presence at major external trade shows, conferences, and industry dinners in the US. You will manage registrations, coordinate shipments, handle vendor communication, track budgets, and ensure our traveling team is aligned and on schedule. Between events, you’ll also have the opportunity to expand your skills into marketing operations, learning CRM hygiene (HubSpot & Salesforce), basic email campaigns, and light design work. If you are a detail-oriented multitasker who thrives under pressure and wants hands-on experience in tech-marketing operations, this role is for you! ### Job Responsibilities: **Event Operations & Logistics (90%)** - Coordinate registration and logistics for the team's attendance at external conferences, trade shows, and industry dinners (badges, seats, sponsorship deliverables, dietary/attendee info, etc.). - Track sponsorship costs, vendor invoices, and event-related spend against budget; flag discrepancies or upcoming payment deadlines. - Arrange shipping of booth materials, collateral, and swag to event venues, and track shipments to confirm on-time arrival. - Track event inventory remotely — monitor stock of swag and collateral, flag low supply, and coordinate reorders with vendors. - Maintain the team's field events calendar, tracking registration deadlines, sponsorship commitments, and vendor payment/delivery timelines. - Send reminders to traveling team members via Slack and email — covering upcoming deadlines, shipment status, sponsorship deliverables, and event prep tasks. - Set up and monitor event registration pages where the company is sponsoring or exhibiting. **Marketing Operations Support (10%)** - Format and clean post-event lead spreadsheets for upload into HubSpot and Salesforce. - Use templates to create event-related social graphics when needed. ### Job Requirements: - **Location & Availability:** Must be based in **Medellín, Colombia**, with the ability to commute to our office **2 days per week**. - **Experience:** 1–2 years of professional experience in administrative, operations, or event planning roles. - **Language Skills:** Professional English proficiency (C1 level or higher) is mandatory, as you will coordinate daily with US-based vendors and global teams. - **Strong Organization:** Exceptional time-management skills and comfort juggling multiple external deadlines (shipping cutoffs, registration windows, budget deadlines) with high autonomy. - **Remote/Hybrid Work Skills:** Comfortable working both independently from home and collaboratively from the office, maintaining strong asynchronous communication habits (Slack, email). - **Basic Financial Tracking:** Comfort working with spreadsheets to track budgets, invoices, and expenses (no formal finance background required). - **Technical Aptitude:** No prior CRM experience is required, but you must have a strong willingness and aptitude to learn **HubSpot** and **Salesforce.** - **Problem-Solving:** Calm under pressure—able to troubleshoot logistical hiccups (delayed shipments, last-minute vendor or registration changes) swiftly and remotely. ### What We Offer: *Benefits and eligibility may vary based on role, location, employment status, and other factors.* - **Indefinite-Term Contract (Contrato a Término Indefinido):** Stable and long-term employment contract. - **Full Colombian Legal Benefits (Prestaciones de Ley):** 100% compliant with local labor laws, including Prima, Cesantías, Intereses de Cesantías, healthcare (salud), and pension contributions. - **Competitive Salary:** Monthly, based on experience. - **Hybrid Work Model**: 2 days of collaborative work at our Medellín office and 3 days of remote work (Work From Home) per week. - **Office Attendance Bonus**: Additional financial support to cover your commute and expenses on in-office days. - **Connectivity Bonus:** Monthly stipend to ensure you have a high-speed internet connection during your remote workdays. - **Work From Home Stipend**: A one-time allowance to help you set up a comfortable and ergonomic home office. - **Paid Time Off (PTO)**: 15 business days of paid vacation per year, fully compliant with Colombian labor law, to ensure you can rest and recharge. - **Professional Growth:** Direct mentorship and hands-on training in top-tier marketing technology tools (Salesforce, HubSpot, etc.) within a fast-growing US Cybersecurity company.