Event Technology Manager

Job description

As part of the Wolters Kluwer Global Event Management team, this role will play a critical role in delivering a best-in-class, technology-driven event program across the enterprise. Reporting to the Director, Global Event Management, this role serves as a subject matter expert for event technology, driving innovation, scalability, and execution excellence across a dynamic global portfolio. This position is highly strategic and execution-focused, requiring deep expertise in Cvent (Event Management and SMM platform) , web design, and system integrations. The ideal candidate is a proactive problem-solver who can translate vision into reality, building seamless, engaging, and data-driven digital event experiences. You will support a range of events including internal sales meetings, executive programs, user conferences, and incentive events, ensuring they elevate the Wolters Kluwer brand, enhance attendee engagement, and contribute to business growth. ** This position is remote, with approximately 25% travel. Key Responsibilities Drive and guide event technology strategy and execution for events, ensuring scalable, consistent, and innovative solutions, including the use of AI-driven tools to enhance efficiency and experience. Serve as a Cvent platform expert, including advanced configuration, registration builds, website design, reporting, and system optimization. Design and build high-impact event websites that align with brand standards and deliver an exceptional user experience. Lead integration efforts between Cvent and other systems (CRM, marketing automation, SSO, data tools), ensuring seamless data flow and functionality. Translate event and stakeholder vision into fully realized digital experiences, proactively recommending enhancements and solutions. Oversee all event technology components including registration, event apps, communications, surveys, reporting, and onsite tools. Ensure data accuracy, reporting integrity, and analytics insights to inform decision-making and measure success. Support end-to-end event execution from concept through post-event analysis, with a strong focus on operational excellence. Partner closely with marketing, sales, and cross-functional teams to ensure alignment on messaging, branding, and attendee experience. Help establish and maintain best practices, templates, and standardized processes for event technology across the team. Manage relationships with technology vendors and partners, including scoping, negotiation, and performance oversight. Qualifications Education Bachelor’s degree or equivalent experience required. Experience & Skills 5+ years of experience in event technology, digital event platforms, or event management with a strong technical focus. Advanced expertise in Cvent (Event Management + SMM) is required, including complex registration paths, website builds, reporting, and platform administration. Proven experience in event website design with a strong eye for user experience, branding, and functionality. Hands-on experience with system integrations (e.g., CRM, marketing automation platforms, APIs, SSO) and understanding of data flow between systems. Demonstrated ability to take a concept or vision and execute it independently, delivering high-quality results. Strong project management and time management skills, with the ability to manage multiple priorities and meet tight deadlines. Exceptional communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences. Experience working in matrixed organizations and collaborating across global teams. Strong problem-solving skills with a mindset focused on continuous improvement and innovation. High attention to detail and commitment to delivering a seamless attendee experience. Proven ability to remain composed and effective under pressure. Experience managing vendors, contracts, and external partners. Proficiency in Microsoft Office Suite required. What Sets the Ideal Candidate Apart A true owner of event technology, not just an executor. Deep curiosity and passion for digital experiences and emerging event tech trends. Ability to balance creativity with technical precision. A collaborative partner who can influence without authority and drive change. A “builder” mindset, someone who sees opportunities and creates solutions. A positive attitude and customer service driven spirit. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $71,300.00 - $124,500.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information : Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.