Events Captain

Job description

Club Location: The Club at Tartan Fields - Dublin, OH Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Events Captain The Club at Tartan Fields – Dublin, Ohio Compensation: $17.00 per hour + Service Charge At The Club at Tartan Fields, we pride ourselves on delivering exceptional dining and social experiences in a warm, welcoming country club environment. As part of the Arcis Golf family, our team is passionate about hospitality, service, and creating memorable moments for our Members and guests. If you enjoy leading a team, thrive in a fast-paced environment, and take pride in delivering exceptional service during special events, this is the place for you. Why You’ll Love Working Here Our Events Captains play a key role in bringing weddings, private parties, golf tournaments, member events, and special celebrations to life. As a leader on the event floor, you will help coordinate service, guide the service team, and ensure every detail meets the high standards of The Club at Tartan Fields. This position is designed to be a stepping stone toward a future Events Coordinator role. We are looking for someone who wants to grow with our team, take on additional responsibilities, and develop into a well-rounded event professional. The right candidate will have the opportunity to learn the planning, organization, logistics, Member communication, and administrative responsibilities involved in coordinating events from start to finish. As you develop your skills and demonstrate leadership, initiative, and a strong understanding of our event operations, we want to help you grow into a future Events Coordinator. This is an excellent opportunity for an experienced hospitality professional who wants to take the next step in their career, lead by example, and build a long-term future in club hospitality and event management. What You’ll Do Lead and support the service team during banquets, private events, weddings, golf tournaments, and member events. Ensure all events are executed according to established timelines, banquet event orders (BEOs), and club standards. Coordinate room setup, table arrangements, place settings, and event details prior to guest arrival. Conduct pre-event briefings to communicate event expectations, service plans, and team assignments. Provide hands-on leadership and direction to servers, bartenders, bussers, and other event staff. Deliver attentive, professional, and personalized hospitality to Members and guests. Communicate effectively with the kitchen, bartenders, event coordinators, and management team. Monitor food and beverage service to ensure proper timing, presentation, and quality. Anticipate guest needs and promptly address questions, concerns, or special requests. Assist with event setup, breakdown, side work, and maintaining a clean, organized event space. Ensure proper handling of equipment, linens, tableware, and event supplies. Help maintain a professional appearance and positive atmosphere throughout every event. Support training and development of banquet staff to uphold consistent service standards. Follow club procedures for responsible alcohol service, safety, and sanitation. Assist with other food and beverage operations as needed. Learn event planning and coordination responsibilities, including BEO preparation, event organization, Member communication, scheduling, and event logistics. Gradually take on additional event coordination responsibilities as part of your development toward an Events Coordinator position. What We’re Looking For Positive, energetic, and professional attitude. Strong leadership, communication, and organizational skills. Previous banquet, catering, restaurant, or event service experience required. Prior supervisory or leadership experience preferred. Ability to lead a team and delegate responsibilities effectively. Strong attention to detail and commitment to exceptional service. Ability to multitask, problem-solve, and remain composed in a fast-paced environment. Professional demeanor and confidence interacting with Members and guests. A desire to grow professionally and take on increased responsibility, with the goal of becoming an Events Coordinator. Interest in learning event planning, administrative duties, and the business side of event operations. Flexible availability, including evenings, weekends, and holidays as needed. Ability to stand for extended periods and perform the physical requirements of event service. Passion for hospitality, teamwork, and creating memorable experiences. Team Member Perks & Benefits Eligible team members enjoy a variety of benefits, including: Medical, Dental & Vision Insurance Mental Health Support Life Insurance Accident & Critical Illness Insurance Pet Insurance Paid Time Off 401(k) with Company Match Holiday Pay Flexible Scheduling Career Growth Opportunities Training & Development Programs Employee Assistance Program Food & Beverage Discounts Golf & Tennis Privileges Benefits may vary based on position and eligibility. About Arcis Golf Arcis Golf is a leader in the golf and hospitality industry, focused on creating extraordinary experiences for Members and guests. Our team members thrive on building connections, anticipating needs, and delivering exceptional service every day. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind in accordance with federal, state, and local laws. Arcis participates in E-Verify. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.