Events Coordinator

Job description

Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters. With 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America. At GCG , we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment. Our comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel & culinary experiences for all our customer's journeys, becoming the top choice in the region. ​ DUTIES & RESPONSIBILITIES Proactively soliciting and attaining new customers and developing current customers. Supporting the planning process for customers and channels Analyzing trends and growth opportunities, and proposing the appropriate plans to improve sales Submission of Monthly and Quarterly Sales Reports by current / new customer by the 3 rd day of each month Assist BDM with d aily, weekly, and monthly sales tracking Manag e the submission of all s ales quotes, proforma invoices, requisitions and purchase orders in a specified process timeframe as outlined by operational standards Securing customer orders and ensure production and operations departments are notified of order requests no later than 48 hours before the event via email or WhatsApp mediums Submission of m onthly and q uarterly Invoice and Requisition status to Finance department Timely and efficient management of all customer queries and customer invoice discrepancies Strong customer relations are developed through frequent communication and the use of professional, courteous and ethical interpersonal interaction Customer profiles are developed, and an effective trace system is maintained to include trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Propose, customize and support promotions for each customer/segment and track the performance assuring they meet objectives within budget Conduct pricing surveys and monitor competitor activity as requested Organizing staff for events including but not limited to Servers, Janitors, Event Supervisors, Bartenders and Chef’s Booking Events including Catering, Equipment Rental, Decor and Staff Organizing delivery, set up, breakdown and collection of the equipment Conduct Site Visits with clients as required Assisting with the creation and execution of marketing Strategies for Events Follow up with customers to ensure accounts Receivables Collections are made on time and in full. Analyze sales data and provide input and recommendations to business growth and service improvements. Support all marketing initiatives, inclusive of social media monitoring, posting and follower responses. Record management and department filing a storage management. Liaise with operations, production, procurement, and other departments to ensure all clients’ needs are met in a timely manner Coordinate all orders from current and potential clients both local and international which include but is not limited to Private Jets/petrol stations/ retail and convenience stores Update business acumen of self and team by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations, etc. Oversee materials and inventory management related to all accounts under remit. Communicate all operating policies and/or issues at department meetings Review and approve all operational invoices and ensure they are submitted for payment Any other duties as may be required QUALIFICATIONS FOR THIS ROLE A minimum of 4 years sales experience Associate Degree / F irst Degree in Management, Marketing, or related discipline Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!