Evergreen - Senior Client Advisor - Woodbury Outlet

Job description

EVERGREEN – SENIOR CLIENT ADVISOR Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations. Dolce & Gabbana, a global leader in luxury fashion, is building a talent pipeline for future Front of House Sales opportunities across our boutiques. This posting is intended solely for introductions and networking with exceptional talent. ROLE As part of our Front-of-House Sales Team, you will deliver exceptional client experiences, uphold brand standards, and contribute to boutique success. Whether you begin as a Client Advisor or advance to Senior Client Advisor, we offer opportunities for growth, mentorship, and career development. MISSION Provide impeccable service to our clients and be a true ambassador of the brand, ensuring that every client is treated according to the Dolce & Gabbana expectations. Tailor the client experience to exceed expectations, ensuring smooth execution of the sales ceremony. Drive individual and store KPIs including Consignment, Appointments, Repurchase Rate, UPT, Conversion, and Data Enrichment. Mentor and coach team members, sharing best practices and product knowledge. Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration. Build and maintain a strong client portfolio through proactive outreach and use of clientele tools. Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current clients, appointment selling and client acquisition. Create personalized, versatile, and timeless silhouettes for clients. Act as MOD when required, overseeing floor operations and team coordination. Execute opening/closing procedures and hold store keys as needed. Provide insights into fashion trends and luxury market developments. Maintain visual merchandising standards and support inventory processes. Foster a collaborative and professional store environment. Perform additional duties as assigned. PROFILE Strong communication and relationship-building skills. Passion for fashion and ability to create memorable client experiences. Experience in Women’s and Men’s Ready-to-Wear is a plus. Flexible schedule availability, including evenings, weekends, and holidays. COMPENSATION & BENEFITS Competitive hourly rate plus commission, comprehensive benefits including medical, dental, vision, life & disability insurance, 401(k) plan, and more. JOIN OUR TALENT COMMUNITY If you are passionate about luxury fashion and delivering exceptional service, apply today to be considered for current and future opportunities with Dolce & Gabbana. A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.