Execution Specialist - Coffee

Job description

Overview: The Execution Specialist Coffee will be part of a growing hub based in Sofia for the LDC Coffee Division in EMEA. This role will manage the full execution process for assigned customers in the region, ensuring smooth contract fulfillment and customer satisfaction. This role requires hands-on coordination and efficient communication with internal teams, external stakeholders, and customers to maintain operational excellence, compliance, and efficient logistics execution. Main Responsibilities: Account Management responsibility of the full execution flow for a selection of assigned customers in EMEA. Direct relationship with assigned customers to ensure good fulfillment of contracts and service performance. This may include local travel to meet counterparts in customer teams. Liaise with Traders, Freight Desk and LDC coffee origins for required support to the execution of the trade. Coordinate with treasury, banks, and trade finance to assist on documentary collection process. Claim management and identification of potential problems in the execution of the assigned customers. Become an expert of the business execution flows and processes, including the operational transactions in the central ERP. Manage the Shipping Instructions process with buyers and/or Freight Desk for timely execution, escalating to Marketing when necessary. Supervise the open position for assigned customers, including sample status, shipment instructions, booking confirmations, documentary presentations, collection and PnL impact. Ensure compliance of the contract management policy and any other company and platform policies. Provide extensive reporting support on execution status to Traders and Customers. Ensure close coordination with 3PL to comply with contract dates according to the sales incoterms ranging from FOB until CIF/EWH/FCA/DAP and DDP. The delivery terms require close coordination with warehouses and trucking companies to manage timely deliveries Trade support role Maintain a claim tracking control, aiding the discussion progress and ensuring timely responses. Gain an understanding of contract costings and hence the impacts of contract adjustments Ensure Sales teams are aware of potential execution issues and solutions that can be offered to clients. Log of dates for Shipping Instructions, sampling, bookings, rolling, documentary presentation and claims. Experience: Bachelor’s in economics, Business, International Trade, Supply Chain or related fields. Preferably 2 to 5 years in international trade or graduate with trainee experience. Experience managing imports of physical flows into EU or MEA Have a good understanding of the Coffee (or similar) market as it pertains to the role will be considered as a plus Expertise in international commerce, import and export process and customs regulations Languages: English – Fluent (speaking, reading, writing) Any other European language a plus Other Skills: High proficiency skills in Microsoft Excel and database systems Ability to manage multiple tasks and prioritize workload to meet deadlines under pressure Self-starter with ability to work independently with minimal supervision Effective communication skills, both written and oral Good interpersonal skills to coordinate work with multiple stakeholders. General understanding of financial and accounting principles Detail oriented Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply. Sustainability Sustainable value is at the heart of our purpose as a company. We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us What We Offer We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world. Our Benefits 25 annual paid leave Flexible working hours Food vouchers Transportation allowance Additional medical & dental insurance Life insurance Sports card with 90/10 coverage Various learning & development opportunities Yearly performance evaluation plans Social clubs & Wellbeing initiatives Team buildings & social events Employee Referral Program Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.