Executive Assistant

Job description

TLDR We are hiring an Executive Assistant (EA) to partner with Neon’s leadership team and keep the company operating at high velocity. This role will manage critical scheduling, communications, and operational priorities so our executives can focus on scaling Neon. Ideal candidates are highly organized, thrive in ambiguity, and bring discretion, judgment, and startup hustle. ABOUT US: JOIN THE TEAM MAKING LIFE-SAVING DRUGS ACCESSIBLE The crisis: Sarah delayed cancer treatment for weeks facing $30,000 monthly costs. Marcus's autoimmune condition worsened while battling insurance denials. Over 50% of critical prescriptions are abandoned due to: - Cost barriers: Patients with high copays are 5x more likely to abandon treatment - Insurance maze: Complex prior authorizations block access - Logistical challenges: Coordinating medical visits for treatments Our solution: Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance. Join our mission: We want to live in a world where every patient can navigate the healthcare system with ease, especially when it matters most. Help us ensure that access to medicine is determined by clinical need—not bureaucracy or financial constraint. When Neon succeeds, patients access life-saving treatments without bankrupting their families, while we build an AI automation powerhouse serving healthcare's biggest enterprises. WHY JOIN NEON? - Frighteningly ambitious: We’re not just idealists. We’re seasoned builders. On a mission to build a $200B+ company—on the scale of Palantir or ServiceNow—serving the largest healthcare enterprises. - Experienced founding team: Built by exited founders, YC & MIT alum, ex-Tesla, ex-Google engineers. - Hypergrowth with stability: We went from initial idea to 7+ figure customer contracts in just 4 months—in an industry where sales cycles typically take 12-18 months. We are profitable and relentlessly focused on execution. - Powerhouse backing: We’re funded by elite Silicon Valley VCs who've backed unicorns like DoorDash, Lyft, and Mammoth Biosciences. And strategic healthcare investors with deep industry connections. - Outsized impact & opportunity: Work at the intersection of agentic AI, healthcare transformation, and life-changing patient outcomes. - Career acceleration: Join early and grow rapidly with us as we scale toward category dominance in healthcare automation. WHAT’S UNIQUE ABOUT WORKING HERE? Mission-driven capitalists We’re a rare blend of mission-driven capitalists. We are on the path towards building a $200B+ business while dramatically improving the healthcare system—and patients’ lives. Working like athletes Like athletes, we are constantly honing our craft to produce our best possible work. We work with intention and humility. We support and challenge each other to be our best selves. And as a team, we achieve goals together that would be impossible alone. JOBS TO BE DONE As an Executive Assistant, you will ensure our leadership team is operating at maximum leverage. - Calendar and scheduling: Manage complex calendars, travel, and logistics. - Information flow: Ensure executives are prepared with the right context for every meeting. - Operations support: Drive follow-ups, document notes, and manage critical tasks. - Event coordination: Plan leadership meetings, board meetings, and offsites. - Confidential projects: Handle sensitive initiatives with discretion and judgment. EA DNA Traits of a high-performing Neon Executive Assistant. - Hyper-organized: Masters complex scheduling and priorities. - Trusted partner: Exercises discretion and earns confidence from executives. - Proactive operator: Anticipates needs and solves problems before they surface. - Adaptable: Thrives in fast-moving, ambiguous environments. - Communicator: Clear, concise, and professional across written and verbal channels. EXPERIENCE We’re looking for someone who has excelled in executive support roles at high-growth companies. - Prior experience supporting senior executives in a fast-paced environment. - Strong organizational and project management skills. - Comfort with ambiguous, dynamic priorities. - Startup experience preferred but not required. REQUIRED TOOLS You will be expected to leverage modern productivity and collaboration tools: - Scheduling and calendar management (Google Calendar, Calendly) - Productivity platforms (Notion, Asana, G Suite) - Communication tools (Slack, Zoom, email) - Event planning and coordination tools JOIN US Neon is building the automation platform for enterprises. We’re profitable, backed by top investors, and growing fast with 7+ figure contracts. Apply today to help scale a rocket ship redefining enterprise automation and ensuring patients get life-saving medications when they need them. Please note: Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position. Title Keywords: Executive Assistant, EA to CEO, Administrative Partner, Chief of Staff Associate, Executive Coordinator, Administrative Assistant, Startup EA