Executive Assistant

Job description

**Overview** Microsoft Customer and Partner Solutions (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. The Executive Assistant to the Corporate Vice President (CVP) serves as a trusted partner to the executive, enabling the leader to operate at maximum effectiveness across customers, partners, employees, and the broader Microsoft ecosystem. This role provides strategic executive support, manages complex priorities and logistics, and acts as a central point of coordination across the CVP's leadership team, business partners, and key stakeholders. The Executive Assistant operates with a high degree of professionalism, discretion, judgement, and business acumen. Success in this role requires the ability to anticipate needs, manage competing priorities, build strong relationships across organisational boundaries, and maintain exceptional operational excellence in a fast-paced environment. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** **Executive Support & Prioritisation** Manage the CVP's calendar, priorities, and time allocation to ensure focus is directed toward the highest-impact activities. Coordinate meeting schedules, customer engagements, leadership reviews, business rhythms, and external commitments while proactively identifying conflicts and opportunities for optimisation. Act as a trusted advisor regarding prioritisation and executive time management. **Leadership Team Coordination** Partner with the Chief of Staff, Business Managers, Communications Lead, and Leadership Team members to deliver a consistent operating rhythm. Coordinate leadership meetings, offsites, town halls, employee engagement activities, and organisational events. Track follow-up actions and ensure commitments are executed on time. **Communications & Stakeholder Management** Serve as a key liaison between the CVP and internal and external stakeholders. Manage executive correspondence, support preparation of communications, facilitate information flow, and maintain strong working relationships across senior leaders, customers, partners, and support teams. Represent the office professionally while exercising sound judgement and maintaining confidentiality. **Travel, Events & Logistics** Own end-to-end planning and execution of executive travel, customer engagements, leadership events, board meetings, site visits, and strategic planning sessions. Ensure all logistics, briefing materials, approvals, and stakeholder communications are coordinated seamlessly. **Executive Office Operations** Drive operational excellence across the Office of the CVP. Manage budgets, procurement processes, expense compliance, executive support systems, and administrative processes. Identify opportunities to improve efficiency, simplify workflows, and enhance the effectiveness of executive office operation. **Qualifications** **Required Qualifications** - 7+ years of administrative, business support, or customer service experience in an environment with an emphasis on managing highly complex calendar, travel management, and administration work for executive/upper level management. - Strong written and verbal communication skills. **Preferred Qualifications** - Significant experience supporting senior executives, preferably General Manager, Vice President, Corporate Vice President, or C-suite level leaders. - Exceptional organisational, prioritisation, and project management skills. - Proven ability to handle highly confidential information with discretion and professionalism. - Ability to influence without authority and build productive relationships across diverse stakeholder groups. - Experience operating in a large, fast-paced and highly matrixed organisation. - Strong digital and AI fluency, with a track record of using technology, including Microsoft 365 and Copilot, to streamline processes, automate routine tasks, improve information flow, and increase the effectiveness of executive support. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. --- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about [**requesting accommodations.**](https://careers.microsoft.com/v2/global/en/accessibility.html)