About Rentokil PCIRentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.For more details: https://www.rentokil-pestcontrolindia.comRequirementsAbout the Role:The Executive/Senior Executive is responsible for supporting the setup and execution of credit control processes across regions, ensuring timely collections, resolving billing disputes, and providing actionable insights to reduce outstanding receivables.The incumbent will report to the Senior Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.Job Responsibilities:Assist in implementing a standardised credit control system across PAN India.Coordinate with Regional Heads to track and improve outstanding collections.Maintain accurate logs of all follow-ups and chasing activity.Identify shifts in payment patterns and recommend proactive measures.Develop and apply a root cause analysis mechanism to understand and resolve long-pending dues.Ensure timely payment of dues and escalate chronic cases as needed.Support Sales and Regional Managers in resolving disputed invoices and negotiating revised terms.Share regular statements and collection reports with senior management for decision-making.Coordinate with Senior Credit Controllers and the Sales Team for PO-related documentation and follow-ups.Key Result Areas:Standardisation of Credit Control ProcessesReduction in Outstanding DuesDispute Resolution Turnaround TimeTimely Collection ReportingRoot Cause Analysis ImplementationCompetencies (Skills essential to the role):Attention to DetailResult OrientationAnalytical ThinkingCollaboration & InfluenceAccountability & OwnershipEducational Qualification / Other Requirement:Graduate (in any stream)Minimum 2-3 years of experience in collectionsProficient in MS Office (Advanced Excel skills preferred)Prior experience in an MNC or structured corporate environment preferredRole Type / Key working relationships:Individual ContributorInternal team External stakeholders BenefitsWhat can you expect from RPCI?Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:ServiceRelationshipsTeamworkResponsibilityDEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
About Rentokil PCI
Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.
For more details: https://www.rentokil-pestcontrolindia.com
Requirements
About the Role:
- The Executive/Senior Executive is responsible for supporting the setup and execution of credit control processes across regions, ensuring timely collections, resolving billing disputes, and providing actionable insights to reduce outstanding receivables.
- The incumbent will report to the Senior Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
- Assist in implementing a standardised credit control system across PAN India.
- Coordinate with Regional Heads to track and improve outstanding collections.
- Maintain accurate logs of all follow-ups and chasing activity.
- Identify shifts in payment patterns and recommend proactive measures.
- Develop and apply a root cause analysis mechanism to understand and resolve long-pending dues.
- Ensure timely payment of dues and escalate chronic cases as needed.
- Support Sales and Regional Managers in resolving disputed invoices and negotiating revised terms.
- Share regular statements and collection reports with senior management for decision-making.
- Coordinate with Senior Credit Controllers and the Sales Team for PO-related documentation and follow-ups.
Key Result Areas:
- Standardisation of Credit Control Processes
- Reduction in Outstanding Dues
- Dispute Resolution Turnaround Time
- Timely Collection Reporting
- Root Cause Analysis Implementation
Competencies (Skills essential to the role):
- Attention to Detail
- Result Orientation
- Analytical Thinking
- Collaboration & Influence
- Accountability & Ownership
Educational Qualification / Other Requirement:
- Graduate (in any stream)
- Minimum 2-3 years of experience in collections
- Proficient in MS Office (Advanced Excel skills preferred)
- Prior experience in an MNC or structured corporate environment preferred
Role Type / Key working relationships:
- Individual Contributor
- Internal team
- External stakeholders
Benefits
What can you expect from RPCI?
- Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
- Service
- Relationships
- Teamwork
- Responsibility
DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!
Rentokil Initial provides services that protect people and enhance lives.
We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.
We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!
Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.
We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.
Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.
Does this sound like the company for you? Have a look at our vacancies below!
