Responsibilities: Provide excellent customer service and support in the supply chain industry. Handle customer inquiries, orders, and complaints in a timely and professional manner. Manage and maintain customer accounts, ensuring accurate and up-to-date information. Coordinate with internal teams to ensure smooth order processing and delivery. Proactively communicate with customers regarding order status, delays, and any issues. Collaborate with logistics and warehouse teams to address customer requirements. Resolve customer complaints and escalate issues when necessary. Assist in the implementation of customer service strategies and process improvements. Stay updated on industry trends and best practices in supply chain management. Provide feedback and suggestions for continuous improvement of customer service operations. Requirements Diploma or degree in Business, Supply Chain, or related field. Prior experience in customer service, preferably in the supply chain or logistics industry. Strong communication and interpersonal skills. Customer-focused mindset and ability to handle customer inquiries and complaints professionally. Proficiency in MS Office applications, especially Excel. Excellent organizational and time management skills. Attention to detail and ability to multitask. Ability to work in a fast-paced and dynamic environment. Strong problem-solving and analytical skills. Knowledge of supply chain management concepts and processes. Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.comEA License No.: 13C6305Registration No.: R1654399For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
Responsibilities:
- Provide excellent customer service and support in the supply chain industry.
- Handle customer inquiries, orders, and complaints in a timely and professional manner.
- Manage and maintain customer accounts, ensuring accurate and up-to-date information.
- Coordinate with internal teams to ensure smooth order processing and delivery.
- Proactively communicate with customers regarding order status, delays, and any issues.
- Collaborate with logistics and warehouse teams to address customer requirements.
- Resolve customer complaints and escalate issues when necessary.
- Assist in the implementation of customer service strategies and process improvements.
- Stay updated on industry trends and best practices in supply chain management.
- Provide feedback and suggestions for continuous improvement of customer service operations.
Requirements
- Diploma or degree in Business, Supply Chain, or related field.
- Prior experience in customer service, preferably in the supply chain or logistics industry.
- Strong communication and interpersonal skills.
- Customer-focused mindset and ability to handle customer inquiries and complaints professionally.
- Proficiency in MS Office applications, especially Excel.
- Excellent organizational and time management skills.
- Attention to detail and ability to multitask.
- Ability to work in a fast-paced and dynamic environment.
- Strong problem-solving and analytical skills.
- Knowledge of supply chain management concepts and processes.
Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com
EA License No.: 13C6305
Registration No.: R1654399
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
Recruiting with Passion, Connecting the WorldTalent Trader Group proudly showcases a track record of successful placements across diverse sectors, underscoring our versatility and expertise in meeting client needs. Founded in 2012, our firm is built on the principle that mid-management roles are crucial to the success of any organization. This belief has guided our specialization in the placement of these essential professionals, positioning us as one of Singapore’s premier recruitment agencies for mid-management positions.Fueling careers with passion, bridging global talents and opportunities to foster growth and innovation in a connected world
Recruiting with Passion, Connecting the World
Talent Trader Group proudly showcases a track record of successful placements across diverse sectors, underscoring our versatility and expertise in meeting client needs.
Founded in 2012, our firm is built on the principle that mid-management roles are crucial to the success of any organization. This belief has guided our specialization in the placement of these essential professionals, positioning us as one of Singapore’s premier recruitment agencies for mid-management positions.
Fueling careers with passion, bridging global talents and opportunities to foster growth and innovation in a connected world
