Executive Desktop

Job description

Job Title: Executive Desktop Location: Torrance, CA Duration: Contract Job Description: · Highly Knowledgeable 8-10 years experience in EUC Desk side support · Candidate worked with CEO, Directors, CIO, Vice President, President.? · Function in large fast paced dynamic and demanding enterprise environments with minimum 3-5 years managing team of 20-30 resource · Must be self starter and highly motivated · Very strong customer service mindset with focus on achieving high CSAT · Good in Customer stake holders relationship management · Should be well adept to deal with highly sensitive Customer situations · Strong team management · Mentoring skills · Manage remote/multi-cultural teams spread across multiple locations · Should be able to provide operational reports · Managing the incident/problem ticket & service request queues · Responding to monitoring alerts · Execution of change controls · Routine & preventative maintenance · Emergency troubleshooting & incident support · Drive effective delivery of day to day support to the end users All your information will be kept confidential according to EEO guidelines. Ajith KRG Technologies Inc. 25000 | Avenue Stanford | Suite 120 | Valencia, CA 91355 Phone: (661) 367 8000 Ext. 310