Executive Director - National Head of Account Management

Job description

Your mission The National Head of Account Management offers a meaningful leadership opportunity to deliver the field strategy and execution for commercial launch of an allogeneic cell therapy, Tabelecleucel (tab-cel). The incumbent is responsible for the achievement of national sales targets and the performance of the account team. This role will shape critical components of the commercial strategy such as the development of the treatment site activation strategy, customer engagement model, leadership and development out of the cell therapy account team and the team’s execution to ensure appropriate patients can benefit from this innovative product post approval. This role will be part of the Commercial leadership team and work closely with the CCO, Head of Value an Access and other cross functional leaders to ensure efficient operational execution supporting appropriate patient treatment. The ideal candidate is a Purpose-driven, agile leader, with a strong entrepreneurial spirit, collaborative mindset, high self awareness and emotional intelligence with a demonstrated ability to inspire high-performing teams in a scaling organization. This role will report to the Senior Vice President, head of commercial and be a core member of the US Commercial Leadership Team. ESSENTIAL FUNCTIONS: Sales Leadership and Drive for Performance: Motivate, engage, develop and positively lead a National team of Cell Therapy Account Directors responsible for appropriately promoting Tab-cel to Cell Therapy Sites of Care and consistently achieving sales targets Set a consistently high standard for development and execution of key account plans across the US, effectively collaborating with key internal and external stakeholders to ensure appropriate patients receive Tab-cel in expedited manner Ensure that Account team behaviors and performance consistently meet or exceed expectations while following all required compliance requirements Develop and implement national account strategies to consistently meet company objectives Develop and implement comprehensive, rigorous account planning processes and collaborate across all customer-facing functions, as appropriate Assess the commercial landscape by gathering insights on barriers and opportunities, develop and execute differentiated commercial strategies Partner closely with the Head of US Value and Access to support patient access and positive external stakeholder experience ensuring the team work collaboratively together Identify and establish regular tracking for all relevant leading indicators for performance at the national, regional and account level, adapting plans as needed to consistently achieve sales targets Inform sales targets and forecast sales performance. Establish strong partnership across all PFP Commercialization functions being seen as a trusted and valued internal thought partner Team Leadership: Lead, coach, develop, and motivate the national account team to achieve individual and team goals. Regularly monitor individual and team performance, both remotely and in the field, developing plans of action accordingly to improve effectiveness. Establish a positive, high integrity, high-performance culture with consistently high levels of team and individual accountability. Establish and consistently execute individual team development plans Develop a motivational incentive compensation program Stakeholder Engagement and Customer Centricity Identify, develop and engage external experts influential across the patient journey in the fields of hematology, transplantation therapeutic guideline committees, hospital/transplant administrators, and medical societies. Work with key site stakeholders to identify and efficiently implement processes for speedy, new cellular therapy adoption at sites (P&T, SOPs, contracting, cell therapy lab requirements) for appropriate HCT and solid tumor transplant patients. Ensure high levels of customer satisfaction by addressing customer and patient needs, resolving issues promptly. Be seen as a valued partner and representative of Pierre Fabre Pharma by all key industry stakeholders Compliance and Reporting: Ensure all account activities comply with industry regulations and company policies. Prepare and present regular reports on account performance, market trends, key customer insights, and strategic initiatives to senior management. Other duties and responsibilities may be assigned as required based on evolving business needs. REQUIRED EDUCATION AND EXPERIENCE: Bachelor’s degree in business, marketing, life sciences, or related discipline Experience in cell or gene therapies Experience working within solid organ or stem cell transplantation a plus Minimum of 10 years of leadership within related Pharmaceutical, Biotech organizations required Experience launching high priced products treating patients with rare or ultra rare diseases. Experience in building, and successfully leading high performing Commercial teams as well as establishing foundational operational structures Demonstrated experience of consistently leading teams to ethically and compliantly meet or exceed their sales targets Demonstrated ability to establish a high engagement/ high agility team culture Excellent communication and presentation skills to drive innovation, creativity, and performance, demonstrating appropriate executive presence to positively represent the US Account Team both internally and externally Strong collaboration skills and an ability to work effectively with a variety of cross-functional colleagues across all professional levels Command of government and industry guidelines, regulations, laws, etc., for appropriate scientific/medical exchange and communication with customers. A high level of emotional intelligence, self awareness and humility to partner effectively with all stakeholders, internally and externally. Self-starter and comfortable operating in a “start-up" environment with diverse responsibilities. Relevant pharmaceutical industry regulatory and compliance guidelines and company policies. PREFERRED EDUCATION AND EXPERIENCE: Advanced degree in healthcare related field preferred Deep proficiency in a broad number of commercial topics such as marketing, marketing operations/, sales analytics, sales leadership, sales strategy, account management, value/cost of care discussions, hospitalizations, drug pricing pressures, and reimbursement education. WORK ENVIRONMENT: Field-based position Ability to travel up to 50% or as dictated by business needs with occasional global travel LOCATION : US - National, remote. Compensation and Benefits: Anticipated Salary Range: $250,000 - $340,000 This range represents the base annual full-time salary for all positions within the applicable job grade. The actual salary offer will depend on a range of factors including experience, education, location, and other relevant qualifications. This position is also eligible for a Pierre Fabre bonus, commission, or incentive program in addition to the base pay. Employees will be eligible to participate in a comprehensive benefits package that includes medical, dental, and vision coverage, voluntary benefits, a 401(k) retirement plan, a generous PTO policy, paid company holidays, and paid parental leave. Additional offerings include employee discounts on our products, professional development opportunities, and access to mental health and wellness programs Who you are ? Pierre Fabre is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law. We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.