Executive, Loan Transactions (Credit Operations)

Job description

Key Responsibilities: Customer/Market – Business Transformation Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time. Respond to Business Units’ requests and enquiries within a stipulated time line. Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams. Actively participate as a member of a team to move the team towards completion of goals i.e. develop a service-oriented culture within the team. Process Digitalization or Automation /STP Participate in process digitalization, automation initiatives, bank-wide projects and system testing. Productivity Improvement Ensure all SLA/TAT are being met. Ensure work is completed with speed and accuracy. Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes. Process Efficiency / Process Improvements Participate in process improvement discussions to improve the turnaround time for BAU processes. Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with the with all internal & external policies/guidelines and requirements of the regulators Operational Risk & Compliance Work together with Team Lead to ensure that audit rating is “Satisfactory” or better. Work together with Team Lead to ensure no/minimal operational lapses/financial losses. Individual Contribution/Competency Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward roles. Learning/Competitive Positioning Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement. Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture. Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned. Requirements: Bachelor Degree/Diploma or equivalent. At least 1 year related experience in a Financial Institution in credit processing for all credit products. Familiar with both corporate and consumer products would be an added advantage. Resourceful and a good team player Good time management skills and ability to multi-task. Proficiency in Microsoft Office specifically in Excel RHB is a dynamic organization that promotes a work culture of high performance, where its biggest asset, the RHB-ians, are continuously developed & nurtured to their fullest potential through its robust talent management practices. At RHB, we take PRIDE in our people and our teams. Great relationships built on trust, a ‘leading it right’ environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. RHB Singapore is a progressive and growing financial organization. We are committed to creating a fulfilling, dynamic and engaging work environment for our team of more than 15,000 employees across locations in ASEAN.