Executive Lounge Agent

Job description

Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all. Job Description The Executive Lounge Agent is responsible for delivering refined, personalized, and intuitive service experience to Executive Floor and VIP guests. The role supports the smooth daily operation of the Executive Club Lounge by combining Front Office, Food & Beverage, and guest relations functions, in line with Accor values, as well as ALL Accor loyalty recognition Qualifications Knowledge and Experience • College diploma or equivalent qualification. • Additional certification(s) in Tourism Management an advantage. • Minimum 1–2 years of similar Front Office experience. • Strong English communication skills; additional languages an advantage. • Working knowledge of MS Office applications and basic Opera PMS proficiency. • High level of professionalism and guest‑facing confidence. Additional Information What’s in it for you Be part of Accor , a global hospitality leader, with access to world-class learning, development, and career mobility across brands and regions. Work in a premium hotel setting with a strong focus on innovation, culinary excellence, and elevated guest experiences. Enjoy competitive benefits , recognition programs, and opportunities to grow your leadership capability. Contribute to Corporate Social Responsibility initiatives , including sustainability, community engagement, and responsible hospitality practices.