Executive Lounge Manager

Job description

Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all. Job Description The Executive Lounge Manager (ELM) supports the Front Office Manager (FOM) in leading the daily operations of the Swiss Club Lounge, ensuring exceptional guest experiences, consistent service standards, and operational efficiency. The role oversees VIP arrivals and departures, Club Lounge service delivery, F&B coordination, guest profiling, and team management. In the absence of the Front Office Manager, the Executive Lounge Manager ensures continuity of operations and service excellence. Qualifications Knowledge and Experience Diploma or Bachelor’s Degree in Hospitality or related field. Minimum of 3 years of relevant experience in a similar capacity. Experience in 5‑star hospitality required. Strong background in hotel operations; Front Office or Executive Lounge experience preferred. Excellent English communication skills; additional languages an advantage. Proficiency in MS Office applications and PMS systems Additional Information What’s in it for you Be part of Accor , a global hospitality leader, with access to world-class learning, development, and career mobility across brands and regions. Work in a premium hotel setting with a strong focus on innovation, culinary excellence, and elevated guest experiences. Enjoy competitive benefits , recognition programs, and opportunities to grow your leadership capability. Contribute to Corporate Social Responsibility initiatives , including sustainability, community engagement, and responsible hospitality practices.