Executive - Sales and Technical Services (F/M/D)

Job description

Accountabilities: In this role, you will be responsible for delivering technical service support to customers while actively contributing to sales growth and customer retention within your assigned region. Provide on-site technical service and support to existing customers within the assigned territory Assist sales engineers in retaining current customers and strengthening business relationships Support the development of new customers through technical assistance and field expertise Monitor and report chemical consumption, bath performance data, and competitor activity Identify, document, and promptly escalate quality issues to ensure quick resolution Collaborate with internal teams to improve customer satisfaction and process efficiency Ensure proper usage of products through regular technical guidance and field visits Gather customer feedback and contribute insights to improve product and service offerings Requirements: This position requires a strong foundation in chemistry or chemical engineering, combined with field experience in technical service or customer-facing industrial roles. BSc in Chemistry or B.Tech in Chemical Engineering 3–6 years of experience in technical service, industrial support, or related roles Strong understanding of chemical processes and industrial applications Ability to analyze technical data and generate clear field reports Experience working in customer-facing or field service environments Strong communication and relationship-building skills Ability to collaborate effectively with sales and technical teams Problem-solving mindset with strong attention to detail and responsiveness Willingness to travel frequently for on-site customer support within the region Benefits: Opportunity to work in a technical, field-based role combining sales support and engineering expertise Exposure to industrial customers and real-world chemical process applications Career development opportunities in technical services and sales engineering Collaborative work environment with cross-functional teams Hands-on experience in customer relationship management and business development support Competitive compensation aligned with experience and industry standards Opportunity to contribute directly to customer satisfaction and business growth How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Executive – Sales and Technical Services (F/M/D) in India. This role combines technical expertise in chemistry or chemical engineering with customer-facing responsibilities in a field-based commercial environment. You will act as a key link between customers and the sales organization, ensuring high-quality technical support while contributing to customer retention and business growth. The position involves regular on-site visits to clients, where you will monitor processes, gather technical data, and support optimal product usage. You will also collaborate closely with sales engineers to identify opportunities for expansion and new customer acquisition. In addition, you will play an important role in ensuring customer satisfaction by promptly addressing technical issues and quality concerns. This is a hands-on role suited for professionals who enjoy working at the intersection of technical service and sales support in an industrial environment.