Executive, Volunteer Programme

Job description

The Volunteer Programme Executive supports the Head, Volunteer Programme in managing the full volunteer lifecycle, including recruitment, onboarding, training, deployment, engagement, wellbeing and retention. The role coordinates with internal and external stakeholders, supports community outreach and organisational events, monitors programme effectiveness, and recommends improvements to enhance volunteer experience and ensure sustainable volunteer resources to meet the Hospice’s operational and care needs. Job Responsibilities Manage volunteer recruitment, onboarding, training, development, deployment and record maintenance to meet the Hospice’s operational needs. Promote volunteer wellbeing, engagement and retention through welfare, appreciation and recognition initiatives. Coordinate day-to-day volunteer programme operations, resource planning, logistics and the development of meaningful volunteer roles. Monitor volunteer compliance, identify operational risks and support risk mitigation in accordance with organisational policies and procedures. Support community outreach, partner visits, publicity, social media content and fundraising-related initiatives. Monitor programme performance through data analysis, reporting and stakeholder feedback, and recommend improvements to enhance effectiveness and sustainability. Provide secretariat support for Volunteer Committee meetings, including meeting coordination, minutes and follow-up actions. Support organisational events and other projects as assigned, while upholding Dover Park Hospice’s mission, values and standards. Job Requirements Recognised Diploma from a polytechnic Relevant experience in volunteer management, programme coordination, community engagement or a related field would be an advantage. Good communication and interpersonal skills, with the ability to engage volunteers and collaborate with stakeholders from diverse backgrounds. Ability to work independently, with good analytical skills and exercise sound judgement in routine operational matters and escalate complex issues appropriately. Proficient in Microsoft Office applications, particularly Word, Excel and PowerPoint. Willing to work some weekends and weekday evenings to support volunteer activities and organisational events. The successful candidate can expect a monthly basic salary up to $3,500, commensurate with experience.