Export Officer (12mth Parental Leave Contract)

Job description

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. The Role Due to parental Leave, we are currently seeking to recruit an Export Officer to be based at our Northgate office. Reporting to the Export Supervisor, you will be working closely with international Veterinary clients, helping them to access vital pharmaceuticals and consumables for their clinic practices. If you are a Veterinary Nurse or from this much-loved industry and you are ready for a change, then we want to hear from you. This role will leverage your administration skills, attention to detail, product knowledge and knowledge of in clinic procedures so that you can support our global veterinarian community. Your responsibilities will include – Client and sales administration – this will involve processing orders, responding to client queries regarding accounts, products and freight, actioning retention calls and providing product recommendations. Dispatch and documentation process – ensuring orders are transported appropriately to clients in line with requests and ensuring all relevant paperwork and documentation is processed correctly. Ensuring accuracy and timeliness involving all export operations. Providing advice regarding suitable transportation, taking into account costs and customer preferences. Providing assistance to Production Team Leader in resolution of queries. About You Ideally you will display – Demonstrated experience within the veterinary industry, ideally as a Vet Nurse. Demonstrated experience in Export and Export Administration (a great to have but not essential). High level attention to detail and accuracy. Minimum intermediate skills in MS Excel. Problem solving skills and the ability to come up with pragmatic solutions. A customer service focus coupled with well-developed written and verbal communication skills. Learning ability relating to picking up new systems. A positive, proactive attitude with a focus on seeking out continuous improvement opportunities. Why Join Us? At Covetrus, we’re proud of our family friendly culture and respectful workplace. We embrace diversity in our workforce and encourage applications from like-minded persons from all walks of life. Covetrus team members are eligible to access a suite of fantastic benefits, to help them look after themselves, their family and their beloved pets. These include – Generous discounts on our range of animal health food & enrichment products. Access to Perkbox/Boost apps for discounts on everyday shopping & amazing health & wellbeing resources. Additional leave benefits – annual birthday leave, paid parental leave, & the option to purchase additional leave. Flexible hybrid Work From Home options & dog-friendly offices (select roles and locations). Free 24/7 access to our Employee Assistance Program. Reward & recognition through our quarterly Values Awards and our Service Anniversary Awards. Professional development through our Leadership Development & Emerging Leadership courses. Access to annual flu vaccinations. Annual volunteer days. Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.