Expression of Interest- Customer Care

Kickstart your career in insurance with BizCover!No degree? No certifications? No worries. We’re always on the lookout for good people! Whether you’ve recently finished high school (HSC), are studying at TAFE, completing a vocational course or a degree, or just considering a change in your career direction - we want to hear from you. We’re on the lookout for enthusiastic, customer-focused individuals to join our team as Customer Service Agents (Call Centre). If you’ve got great communication skills, a positive attitude, and a genuine desire to help people, we’ll teach you the rest.BizCover who?At BizCover, we support small businesses by making insurance simple and hassle-free. You’ll be the first point of contact for our customers, helping them understand their options and ensuring they have a great experience from start to finish.RequirementsAbout the role:· Respond to customer inquiries via email, phone, and chat.· Work closely with customers to understand their needs and provide tailored solutions.· Troubleshoot technical issues to help customers make the most of our platform.· Keep up to date with insurance industry knowledge to provide the best possible recommendations.· Maintain accurate records of customer interactions and provide feedback to management.· Follow up with customers to ensure their issues have been resolved.Why BizCover? We pride ourselves on a diverse workforce – welcoming people from all walks of life! We believe this is what builds a creative and fun workplace! We’re always on the lookout for people who are: Customer Fanatics - A person who always delivers a first-class customer experience Drumbeaters - A person who enthusiastically celebrates and supports their team mates and the business Finishers - A person you can trust to get it done Advancer - A person who always wants do better Register your interest today, we’d love to hear from you!Please note: This role is only open to candidates with full Australian working rights. Unfortunately, we are unable to consider applicants on student or temporary work visas.

Kickstart your career in insurance with BizCover!

No degree? No certifications? No worries. We’re always on the lookout for good people! Whether you’ve recently finished high school (HSC), are studying at TAFE, completing a vocational course or a degree, or just considering a change in your career direction - we want to hear from you. We’re on the lookout for enthusiastic, customer-focused individuals to join our team as Customer Service Agents (Call Centre). If you’ve got great communication skills, a positive attitude, and a genuine desire to help people, we’ll teach you the rest.

BizCover who?

At BizCover, we support small businesses by making insurance simple and hassle-free. You’ll be the first point of contact for our customers, helping them understand their options and ensuring they have a great experience from start to finish.

Requirements

About the role:

· Respond to customer inquiries via email, phone, and chat.

· Work closely with customers to understand their needs and provide tailored solutions.

· Troubleshoot technical issues to help customers make the most of our platform.

· Keep up to date with insurance industry knowledge to provide the best possible recommendations.

· Maintain accurate records of customer interactions and provide feedback to management.

· Follow up with customers to ensure their issues have been resolved.

Why BizCover?

We pride ourselves on a diverse workforce – welcoming people from all walks of life! We believe this is what builds a creative and fun workplace!

We’re always on the lookout for people who are:

Customer Fanatics - A person who always delivers a first-class customer experience
Drumbeaters - A person who enthusiastically celebrates and supports their team mates and the business
Finishers - A person you can trust to get it done
Advancer - A person who always wants do better
Register your interest today, we’d love to hear from you!

Please note: This role is only open to candidates with full Australian working rights. Unfortunately, we are unable to consider applicants on student or temporary work visas.

BizCover is Australia’s number one online business insurance service. Our founders were troubled by the merry-go-round that small businesses had to go on just to get the right insurance cover. More ten years ago, they set out to give small businesses a fair go. In an industry dominated by big players, time consuming paperwork, lack of transparency and poor service levels, they boldly disrupted the market by creating BizCover, an online service to simplify comparing and buying business insurance from leading insurers.

BizCover is Australia’s number one online business insurance service. Our founders were troubled by the merry-go-round that small businesses had to go on just to get the right insurance cover. More ten years ago, they set out to give small businesses a fair go. In an industry dominated by big players, time consuming paperwork, lack of transparency and poor service levels, they boldly disrupted the market by creating BizCover, an online service to simplify comparing and buying business insurance from leading insurers.