Eyewear Warehouse Leader- Ho Chi Minh

Job description

EYEWEAR WAREHOUSE LEADER - HO CHI MINH If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! Your #FutureInSight with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? ​Join us in redefining the boundaries of what’s possible!​ Your role The Warehouse Leader is responsible for overseeing day-to-day warehouse operations to ensure efficient, accurate, and safe handling of goods. This role ensures optimal utilization of resources, drives continuous improvement, and maintains high standards of quality, cost control, and customer service. The Warehouse Leader plays a key role in coordinating across departments to meet operational targets and deliver business results Key Responsibilities Inventory Management Monitor operations, maintain data accuracy, and drive performance metrics. Weekly and monthly inventory report. Stock count management and send the report on time. Manage, follow up and solve all issues related inventory or adjustment the stock when having warranty or return goods. Responsible for warehouse performance and KPI. Work with CS team to do credit returns Create PO in D365 and input the rate before the receipt of the shipment Warehouse Management Supervise daily warehouse activities including receiving, storage, order picking, packing, and dispatch. Ensure all warehouse processes comply with company policies, safety standards, and regulatory requirements. Monitor inventory accuracy and maintain optimal stock levels to support business needs. Coordinate manpower planning, shift scheduling, and workload distribution. Analyze data trends, generates operational reports, understands scanning/labeling systems, and ensures system accuracy. Process Improvement Lead Continuous Improvement initiatives to enhance process efficiency and reduce waste. Identify and implement best practices to improve workflow, space utilization, and productivity. Promote a culture of continuous improvement and operational excellence among warehouse teams. Cost Control and Budget Management Monitor and control warehouse operational expenses within approved budgets. Identify cost-saving opportunities in labor, materials handling, and storage operations. Provide all monthly payment requests to GBS. Provide forecast about WH expenses, all fees related to packaging and monthly expense to pay vendors Communication and Collaboration Serve as a key point of contact between warehouse, logistics and production teams, sales, marketing, CS, finance… Communicate operational goals, priorities, and performance expectations clearly to team members. Foster a collaborative and motivated team environment. Decision-Making and Prioritization Make timely, data-driven decisions to resolve operational issues effectively. Prioritize tasks and allocate resources to meet changing business demands without compromising safety or quality. Qualifications & Experience: Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field Minimum of 3–5 years of experience in warehouse operations, with at least 2 years in a leadership or supervisory role. Good English skills Proven experience with Warehouse Management Systems (WMS). Demonstrated understanding of continuous improvement methodologies. Strong analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal skills. Demand planning and data analysis skill Proficient in MS Office Suite (Excel, Word, PowerPoint). Knowledge of safety and compliance standards in warehousing Our Diversity, Equity and Inclusion commitment​ We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.