F&B Captain - Private Club Lounge (Pre-opening)

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Follow Forbes sequence of service Deliver luxury service experiences for à la carte, afternoon tea, and buffet operations. Assigned daily side duties to TMs and monitor as part of responsibilities Ensure table setup, side duties, buffet setup and operating equipment are ready before service. Supporting Assistant Managers and Restaurant Manager in training Service Attendants on Sequence of service, guest handling and service standards. Communicate guest preferences to Hosts, Service Attendants and feedback to Managers and fulfilled guest expectations. Handle routine guest enquiries and service recovery situations, seeking guidance and escalating operational challenges to the Manager on Duty when appropriate to maintain service excellence. Support Assistant Managers and Restaurant Managers in achieving outlet service and operational goals. Able to work in different duties when needed and support Premium 55 F&B restaurant. Proactively seek guidance and escalate operational challenges when necessary to ensure seamless operations and exceptional guest service. Job Requirements Education & Certification Diploma/Degree in hospitality. Experience Minimum 1-2 years at supervisory level Prior Forbes-rated luxury hospitality and/or Executive Club Lounge experience is preferred. Other Prerequisites Candidates with prior Food Safety certification and formal leadership training are preferred. Willing to work various shifts, including mornings and afternoons, as well as on public holidays Possess a well-groomed, professional appearance Positive attitude and willing to learn and growth in hospitality industry within premium luxury service environment. Bilingual language skills are preferred. Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.