F&B Hostess (International Convention Center – Pre-Opening)

Job description

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await! Why Join Palazzo Ezulwini? Be part of an iconic development set to redefine Eswatini’s business and event landscape. Lead a world-class team in delivering exceptional experiences. Work in a dynamic, growth-focused environment with opportunities for professional advancement. Role Overview: The F&B Hostess will welcome and assist guests within dining areas, providing exceptional customer service and ensuring a smooth guest experience from arrival to seating. Key Responsibilities: Greet and seat guests in a friendly and professional manner. Maintain reservation systems and manage seating arrangements. Provide menus and explain any daily specials. Handle guest inquiries and resolve complaints promptly. Collaborate with service staff to ensure efficient operation. Maintain cleanliness and organization of the dining area. Candidate Requirements: Previous experience as a hostess or in customer service. Strong communication and interpersonal skills. Professional appearance and welcoming demeanor. Ability to multitask and handle busy periods effectively.