Facilities Administrator

Job description

Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description About the Job The Office Receptionist / Facilities Coordinator (Operations Administrator) is responsible for front-desk operations and day-to-day facilities support, ensuring a safe, organized, and professional office environment. This role serves as the first point of contact for employees, visitors, and vendors, and plays a key role in access control, office logistics , internal communications, and workplace engagement. Acting as the office’s operational anchor, the Operations Administrator oversees workplace efficiency, supports internal communications, and contributes to employee engagement initiatives. This role ensures strict adherence to security protocols (including the Clean Desk Policy), delivers a high-standard hospitality experience, and serves as a key liaison across Teleperformance teams. 6-Month Initial contract position with potential for extension. Key Responsibilities Admin duties for facilities department and other supporting department Coordinate courier pickups and drop off for TPCA Assets Hardware deduction reports Ensure security procedures and compliance controls are regulated Participate in site Health and Safety Committee and become a First Aid certified H&S SME Office supplies purchasing Site visit preparations: food/refreshment ordering/pick up, boardroom preparation security check in process Access cards & ID Card creations Provide evidence to support internal and external audits Logging assets return into internal system Asset tag assignment Badge task reporting tickets on Workday Routing support tickets to correct departments Assist DE with deployment (packing, lifting) Poster / signages · H&S monthly site inspection Replenish first aid kits · Logging in corrective action tickets into our Health & Safety business management system Laison with facilities vendors Education: · Minimum of a high school diploma; administrative /certificate or related post-secondary education is strongly preferred Qualifications: 2 years of administrative experience preferred Formal training and demonstrated advanced working knowledge and experience with Microsoft Word, including use of merge/sort, columns/tables, and graphics functions. Formal training and demonstrated advanced working knowledge and experience with PowerPoint, Excel, and Adobe Acrobat Pro Excellent organizational, time management, communication (written and oral), and interpersonal skills. Ability to multi-task. · Ability to work with minimal supervision. Abilities: Demonstrated ability to adapt practices and techniques to shifting priorities and emerging issues . Skilled at building and maintaining effective relationships with management, frontline employees, and the public. Must be capable of lifting to 25 pounds as required. High energy, self-starter who can work with minimal supervision in an extremely fast-paced environment. Travel Required: Travel within the GTA Benefits & Perks Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business. Robust career path with a full development plan and the opportunity to grow in the organization. 2 weeks annual leave. Continuous learning through progressive training that is specific to your tenure and skills. Competitive salary with incentive programs Positive and supportive environment Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs. Schedule Monday - Friday, 9:00am - 6:00pm Location Candidates are advised to be within travel distance from our primary locations: 250 University Avenue, Toronto and The Well Downtown Toronto Work on-site setup (5 days a week) Diversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making. Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws. Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs. Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.